From the time our 8 unit condo building was opened in 2016, until 2023, we had zero problems with plumbing. In late January 2023, after we had just gotten home from a trip to Tupelo, our main floor (we have a “duplex down”) kitchen sink water began rising on its own from drain water from upper floor units. My wife and I were like an old-time bucket brigade, running gallons from the sink to the powder room toilet to keep the water from cascading over our cabinets and onto the floor. We had a plumber come out and run a rod from under our kitchen sink into the main drain pipe, which started a drain flow of water again. This problem unfortunately returned in October 2023 (when we were just about to leave for vacation), as well as July and September 2024, July 2025 and most recently on November 3rd. Despite previously using two different large plumbing companies, none of them could locate where our building’s main 4” drain pipe was located (using metal detectors and cameras). So effectively each time they rodded from our kitchen, they were punching a small hole into the grease blockage, with the hole slowly closing back up.
So we hired Suburban Chicago Plumbing Experts this time. They not only identified the problem, but also identified where our main drain pipes were located, and then went on to create new external clean-out pipes for our building so that now any future blockages can be gotten to easily. Suburban spent three hours using unique hydrojetting equipment which has a truck-based water heater furnace to melt away all of the grease which was clogging our line. And unlike most other plumbing companies, they also have their own vacuum truck, and sucked all the grease out of our front yard’s underground catch basin. I can’t recommend enough their expertise, their specialized equipment, and their attractive pricing. A terrific combination and value.