Johnny on the Spot.
When our refrigerator flooded our kitchen and our wood floors were ruined, we felt overwhelmed. Jeremy was in right away with multiple heavy duty fans and dehumidifiers. Flooring was pulled up, cabinets were removed carefully and quickly. They were unpacked (and repacked later). Everything moved so smoothly we were quite shocked. The dismay turned into confidence in the work that was going on. They turned our disaster into business as usual. (for them) and took care of everything - including explaining, reexplaining and being available whenever needed. The best company I've ever worked with regarding anything.
Written by Candy N. on May 3rd, 2023
More of Servicemaster of Salem's Reviews
Communication from Their Office and Their Technicians with Us Was Great! We Appr…
Communication from their office and their technicians with us was great! We appreciated how quickly they got work done.
~ Krista V.
Many Visits… Many Service Calls… Not Great Communication on What Was…
Many visits... many service calls... not great communication on what was actually going on and what I was signing.
~ Carol W.
My Underfloor Flooded from Several Leaks. They Got Someone out Right Away. The…
My underfloor flooded from several leaks. They got someone out right away. They came by almost daily to monitor the moisture levels. They even found a new leak and got a plumber out within a couple…
~ Denise B.
Great to Work with for Water, Fire and Other Building Damages. Paco Was Such an …
Great to work with for water, fire and other building damages. Paco was such an amazing person to work with. So understanding of my panic as a mom for the sadly of my family.
~ Melissa B.
Great to Work with for All Type of Emergencies for Home and Business, Especially…
Great to work with for all type of emergencies for home and business, especially water and fire damage. I was able to work with Paco as he’s bilingual. Highly recommend! :)
~ Dr A.
5 Star Review by Jeff K.
I manage an apartment community of 204 homes in Salem and have used ServiceMaster of Salem several times over the years - due to unforeseen emergencies. Each time their level of professionalism, orga…
~ Jeff K.
1 Star Review by Herbert G.
Don't use ServiceMaster if you actually want the job done. Someone ran into my garage and master bedroom with a suburban and 6 months later all I have to show for it is half my house ripped apart and …
~ Herbert G.
5 Star Review by Holly B.
Jacquie, Paco & Jordan! Thank you guys! They went above and beyond. They responded immediately, were professional & fixed my needs! They are also great with communication and keeping you in the loop o…
~ Holly B.
5 Star Review by Connie D.
Prompt, friendly, and knowledgeable services. I would highly recommend them in an emergency.
~ Connie D.
5 Star Review by Absolute S.
ServiceMaster provided excellent service! Staff was polite, service was fast and they left us sparkling clean. We will use again!
~ Absolute S.