Beautiful drive to the resort. Once you are here the servers at the restaurant not so great! Cleaning service comes at different times each day. The day I was supposed to check out while eating breakfast they checked me out of the room without notice at 9am. I then had to call the front desk to have them open the door. For a 5 star hotel I expect better service. I definitely will not come back here. The breakfast and dinner at Octagon is not worth it.
After a little rocky start with reservations the management team took over and delivered a really special stay. The service was excellent — every member of the staff ( except the lady who checked us in for breakfast she was extremely rude ) was warm, attentive, and genuinely welcoming. The attention to detail throughout our stay really stood out, and everything felt effortless from start to finish. - front door concierge were excellent thank you Micheal The rooms were gorgeous, comfortable, and beautifully appointed. It’s the kind of place where you immediately feel relaxed and completely spoiled. We’ve stayed at many beautiful hotels, but Montage Bluff stands out. A perfect combination of luxury, service, and atmosphere. Five stars without hesitation — we can’t wait to come back!
I stayed at Montage Palmetto Bluff for a couple of nights while visiting clients in the area, and it was an exceptional experience. The property is stunning, but what truly sets it apart is the people. Every member of the staff I encountered was courteous, professional, and genuinely welcoming. The level of service was impeccable from arrival to departure, making both my business meetings and my stay seamless and enjoyable. I truly appreciated the hospitality and look forward to returning on both business and personal trips.
This resort was amazing! The staff and accommodations were wonderful. And the little touches, like having a beautiful ice decanter waiting for you in the room or villa? That was so thoughtful! The food at the River House restaurant was wonderful and so elegant. The spa and massage were amazing. All around, it was a relaxing and great spot to unwind.