3-Star Review of Montage Palmetto Bluff
Montage Palmetto Bluff is an incredible property. The grounds and views are beautiful, the rooms are exceptional, and the service throughout our stay was outstanding. It is also an amazing resort for families with young children—there is so much to do, and our kids had an incredible time. We truly had so much fun and, in many ways, it was exactly the experience you would expect from a resort of this caliber. Unfortunately, our stay was overshadowed by a very serious issue: thousands of dollars’ worth of personal belongings were stolen from our room. It is difficult to reconcile such a wonderful experience with something this significant. At a luxury resort of this caliber and price point, guests should have complete confidence that their personal belongings are secure inside their room. While we truly enjoyed the property and had an amazing time as a family, having thousands of dollars’ worth of belongings stolen is simply impossible to overlook. I want to be fair because there is so much to love about Montage Palmetto Bluff. However, this was an extremely disappointing and concerning experience that had a major impact on what otherwise would have been an exceptional stay. I sincerely hope the resort takes this matter seriously and takes the necessary steps to ensure another guest does not have the same experience.