5 Star Review By Stephen Wolfe
Any business could learn a lot about customer success from Les Schwab. This isn’t my first positive experience with them, but it’s one that truly stands out for going above and beyond. I came in with TPMS sensor issues and a low tire, and Thomas immediately sprang into action. He quickly brought up our vehicle, spotted the low tire, and didn’t just chalk it up to the colder weather. Instead, he took the time to thoroughly inspect it and discovered a hole that could have caused serious problems during our holiday trip tomorrow. Thank you, Thomas, for your attention to detail and for ensuring our family’s safety. And a heartfelt thanks to all the employees at Les Schwab for your unwavering commitment to excellence. You’ve earned a loyal customer for life!