5-Star Review of Kevin Cohen Plumbing

They were very clear about how they charge prior to scheduling the appointment. The first technician was pleasant and professional, but was not able to address the thermostat issue on our water heater system. We rescheduled a second visit with Rich, who was very professional and clearly had the experience to determine what needed to be repaired, which he did with expertise. They applied the first "home visit" fee to the second visit and repair, which seemed fair and made the cost reasonable. We will use KCP for our plumbing needs in the future.

Surprisingly, the technician was able to show up the same day without a big fuss, just a couple hours after we made the call. He was polite, thorough, professional, communicated what needed to be done to diagnose the problem well, and made sure we received all of the discounts we had coming. He tested his work when he was finished, then cleaned up, and put things back in order. No one likes to unexpectedly fork out a few hundred bucks for the privilege of flushing the toilet, but we still feel we received our moneys worth given the service we were provided. Kevin Cohen Plumbing will be who we call next time if something like this comes up again.

I needed a water filter placed for a tenant and I was referred to Kevin Cohen Plumbing by a friend. Cassie researched what filters were available and described in detail how they worked. She was knowledgeable and prompt in response to all my questions. Scheduling was easy and the installation was thorough. I had some questions about the bill and the technician returned my call within a half an hour. I would recommend them for their professionalism, integrity and service.

KC Plumbing is great! The hot water went out in our shower. I called these guys because I'd seen their quality of work at a former place of employment. Brandon B., our technician, was friendly and very knowledgeable. He was able to clearly explain all of our options in a clear and concise manner and we were able to find a solution that ended up saving us a chunk of money. He got our showers warm and cozy again in no time at all. Cassidy, the service manager, was really cool as well. She got the work scheduled quickly and she made sure we were satisfied. I truly recommend these guys for any of your plumbing issues, whether it be residential or commercial.