3-Star Review of Jesse Britts Automotive

I'm torn on this review because they got me in quickly when I was in a bad spot and needed my car back on the road ASAP, but the work performed was a quickie "good enough" fix and not what I had requested. They got me in quickly and completed the work surprisingly fast (more on this later), and everyone was very courteous. The price was not even outrageous for the work I thought I was getting. The car is, for the moment, running and oil leak free. About a week and a half after my visit I found four bolts sitting in the cowl. I was alarmed since missing bolts in an engine might spell disaster. After investigating further, I found out why there were "missing" bolts: they had not replaced the entire spool valve assembly as I had requested. Rather, the tech had disassembled the new part and replaced the gasket and top half. (Note the second picture where the half with the dipstick tube is darker, aged metal and the top half behind the dipstick is brighter and newer.) While this does address the immediate issue this fix also tends to start leaking sooner rather than later, hence the need to replace the complete unit. Replacing the unit as a whole involves partially disassembling the valvetrain and is quite a bit more involved than swapping the top half. That's how I got the car back so fast, but frankly if I'm paying for something I want it done right, and not just mickey moused to get it out the door faster. I'd rather pay an extra hour or two of labor and not have to think about it again. Also they basically threw away a brand new 200 dollar part in the process, which is just wasteful to me. It really pains me to post this because I thought I'd found a decent shop that I could trust with my cars. Guess I'll keep looking.