1-Star Review of Java Crew Corvallis

I take everything back--I had left a negative review a few months back lamenting the lack of WiFi and lax service, man has that changed and Java Crew seriously stepped up. The honest-to-god manager and (I think?) owner reached out personally to ask how they could improve. I am a snarky nobody and yet they cared so much about service that they wanted all the feedback they could get. These people are serious about their service. Stop in, you won't be disappointed by the coffee or the vibes.

The coffee is great (only place I will go to on/near campus) and the food is good, though I have not had a lot of it. The downside is always the service, sometimes when you walk in you feel like you are "interrupting" their gossip or side-work. Service tends to be very dry with certain baristas, and I have been let down without the option to ask questions due to their lack of interaction and walking away (even when not busy). They do not often ask follow ups, and unless you pay with card (they want the digital tip) they walk away before I can insert my phone number for their rewards program (which is pretty good, I want the points!). I have been here enough recognize certain staff whom are amazing, and others who need improvement. I think they need to discuss customer service "helpfulness", they are never blatantly rude however the bland service does not align with the upbeat atmosphere.