Follow Up on Eye Problems

I have had continuous problems with my eyes - blocked tear ducts, red, watery, running eyes. The continuous problem is the runny eyes. I went in to see the Dr. about a follow up visit with this same problem. An initial visit was by a woman who I did not know. She did not introduce herself or what she was going to do. I did not know if she was a nurse, a physician or a receptionist. She proceeded to give me a vision test. I mentioned to her that I did not come in here for a vision test and she said that every patient is given an eye test. I was concerned that I was going to have to pay for it. I felt that the eye exam was very hurried. I left there with a prescription for new glasses, but I don't trust the prescription because of the rushed exam. I would recommend that when someone comes in to exam ones eyes, they introduce themselves and explain what they are going to do. I did not notice any name tag, but there possibly was one. I haven't gotten a bill yet, but there better not be a bill for an eye exam.

Written by Barbara H. on November 11th, 2019

More of Eye Care Physicians & Surgeons's Reviews

Untrained and Bumbling Staff

Your poor young girls at the front desk lack pertinent training in customer service and professionalism. Their lack of training and understanding of their positions makes it impossible to have a grea…
~ Group M.

Eye Care Appointment

I went to have my eyes evaluated for an upcoming cataract surgery. After the consultation I am eager to have this surgery done in hopes that I will be able to see better. The attitude of the doctor …
~ NANCY F.

Busy Place Seemed Like an Assembly Line?

Always seems to be a very busy place, My wife had her eyes done at this office. Still scratching my head...as the Dr. came in, briefly looked at my eyes and walked out. Didn't even introduce hims…
~ Anonymous

Cataracts Removed

Terrific people- very kind, capable and excellent surgeons and nurses. I’m extremely pleased and happy with my surgery….I can see long distance as if I were 17 not 70!!!
~ Charlotte C.

Very friendly and professional
~ Jane E.

Routine Visit

Dr. Messenger and staff were great. Everything checked out okay.
~ Edward G.

Eye Irritation on Left Eye Next to the Iris.

My left eye developed a small deposit next to the iris. It has produced a lot of irritation for me. I was given directions to use four eye drops per day along with a steriod ointment to apply twice …
~ Roseann B.

Wonderful

Wonderful care and absolute professionalism.
~ Anonymous

Eye Sight

Thank you for giving me my Eyesight back in my right eye. Everyone was very professional and had me as a priority,. Dr Neahring was amazing and up front from the start.
~ Randy S.

Good Care; Bad Use of Time

My eye exam and testing was handled professionally but it took two hours. Don’t plan any activities to follow your appointment.
~ Anonymous
0