Assistant Not Qualified to Do Eye Exams
There is a new assistant, since my last visit, that does the Eye exams for viewing long distance and close distance. I explained to her that I have double vision and it’s not above or below it’s next to each other my words run into each other and I have a hard time reading. Her response was I’ve never heard of that. And it was dropped.She examined my eyes with her machine that goes up against your face and she test different lenses. And all I said three times was that which one was darker. She never verified that I could read which I can’t and that was it. this girl is not qualified to do I exams So now what do I do do I go back and have her go through it again. No I don’t trust her. Do I go to somebody else and pay again for an eye exam? I’m really frustrated. I understand that it saves the physicians time.
But where does it save me time and help me? I don’t drive I have seizures, so I have to find someone to drive me to a night doctor and have the test all over again.
I’m not angry or being mean, I’m just really frustrated I trusted my eye doctor for quite for years now and now I’m in this position of deal not being able to read.
Written by Dolores M. on February 29th, 2020
More of Eye Care Physicians & Surgeons's Reviews
Untrained and Bumbling Staff
Your poor young girls at the front desk lack pertinent training in customer service and professionalism. Their lack of training and understanding of their positions makes it impossible to have a grea…~ Group M.
Eye Care Appointment
I went to have my eyes evaluated for an upcoming cataract surgery. After the consultation I am eager to have this surgery done in hopes that I will be able to see better. The attitude of the doctor …~ NANCY F.
Busy Place Seemed Like an Assembly Line?
Always seems to be a very busy place, My wife had her eyes done at this office. Still scratching my head...as the Dr. came in, briefly looked at my eyes and walked out. Didn't even introduce hims…~ Anonymous
Cataracts Removed
Terrific people- very kind, capable and excellent surgeons and nurses. I’m extremely pleased and happy with my surgery….I can see long distance as if I were 17 not 70!!!~ Charlotte C.
Eye Irritation on Left Eye Next to the Iris.
My left eye developed a small deposit next to the iris. It has produced a lot of irritation for me. I was given directions to use four eye drops per day along with a steriod ointment to apply twice …~ Roseann B.
Eye Sight
Thank you for giving me my Eyesight back in my right eye. Everyone was very professional and had me as a priority,. Dr Neahring was amazing and up front from the start.~ Randy S.
Good Care; Bad Use of Time
My eye exam and testing was handled professionally but it took two hours. Don’t plan any activities to follow your appointment.~ Anonymous