5-Star Review of Adams & Sons Heating & Cooling & Gas

I am very pleased with the heater and HVAC work Adams & Sons Heating & Cooling & Gas completed at our home. They replaced our old ductwork, furnace, and cooling system, and the whole installation process went smoothly from start to finish. Donovan and Jacob were friendly, professional, and easy to talk with. They worked hard, paid close attention to the details, and delivered high quality heater repair and system replacement service. They answered every question clearly and made sure we understood how the new equipment and thermostat worked. The new system has made a big difference in our indoor comfort. The airflow is much better through the new ducts, the furnace runs quietly, and the system keeps the house feeling comfortable all day. We also like that it helps with indoor air quality with the UV light feature. Everything feels cleaner, quieter, and more efficient now. We are very happy with the workmanship and the overall service.

I had a furnace cleaning done, but during a home sale inspection it was clear the service needed a few more repairs and a more complete tune-up. I contacted Adams & Sons Heating & Cooling & Gas, and Jacob personally came out the same day to finish the furnace work, take care of the additional service needs, and make sure the system was cleaned and operating the way it should. He reviewed the extra repair cost, which was estimated at $480, and then waived it completely. That kind of honesty, integrity, and accountability is rare. They stood behind the furnace service, fixed the issue quickly, and went the extra mile to make sure everything was safe, complete, and ready for inspection. I highly recommend them for furnace repair, cleaning, and follow-up service.

Our furnace stopped working, so we asked a realtor friend for a recommendation for furnace repair and replacement. They suggested Adams & Sons Heating & Cooling & Gas. We also got three other estimates, but we picked this one because the quote was fair, the response was quick, and they were very helpful with our questions about the heating system and install process. We are so glad we made that choice. They were even able to move the installation up, and the crew arrived right on time. Donovan and Jacob handled the furnace installation, and they were efficient, skilled, professional, friendly, and easy to talk to. They explained each step clearly, made sure the new furnace and venting were up to code, tested the system carefully, and checked carbon monoxide levels so we felt confident everything was running safely and properly. They were also very respectful of our home and cleaned up so well after the job that you would hardly know such a major furnace install had been done. The whole experience felt organized and stress free from the estimate through the final system check. We could not be happier with the furnace service and would gladly use them again for any heating repair or maintenance.

Great service from Adams & Sons Heating & Cooling & Gas. I have a very detail-focused personality and high standards for customer care, communication, and workmanship, so I pay close attention to how an HVAC job is handled from start to finish. I called as a new customer for a furnace and HVAC system replacement during a warm stretch in Woodburn, and they responded fast. A new system was scheduled and installed within just a couple of days. The install was not completely without small issues, which can happen on a bigger heating and cooling project, but the team stayed calm, respectful, and easy to work with the whole time. Jacob and Donovan were patient, professional, and quick to answer questions, explain the equipment, and make sure everything was working the way it should. They clearly cared about getting the airflow, thermostat operation, and overall system performance right. What stood out most was their follow-through. They were responsive, paid attention to the details, and showed a real commitment to making sure I was satisfied with the final result. It is rare to find an HVAC company that combines strong customer service with solid installation support like that. I really appreciated the effort and would recommend them to anyone needing furnace or HVAC work.