Great Experience Purchasing My New Rv
Just wanted to give a quick review and say thanks to Joe for helping me find the right rv for my family he was extremely knowledgeable on every unit but really helped me narrow them down and find the …~ Josh C.
~ Josh C.
Disappointed Customer
If there were a minus rating that is what I would give this business. My husband and I flew from Ma to Joliet to purchase a "brand new" 2018 Jayco Seneca after speaking with Brian the owners nephew se…~ Jayne G.
Awesome Experience
great place to do business with. the staff could not have been more helpful this place is #1~ MARTIN B.
The Best
The Service Department (Ken, Nick and Jeff) are the best! I can always count on their help - whether it is by explaining the type of grease I need or why bearings need to be repacked. They not only th…~ Theresa A.
Awesome Experience!
Thanks to Rick's RV for showing us some campers but especially for showing us THE ONE! We are so excited and thrilled with our new 2019 Jayco 38FDDS! It's everything we wanted and more. We want to …~ James M.
Great Service
What great place to buy a RV from! We went in wanting to look at a certain pop-up but it didn't meet up to our expectations. Kurt helped us find a great pop-up without any type of pressure situations …~ Adam H.
Good Works
Newbie with my RV. Survived this summer thanks to Ken's assistance. He had a lot of patience answering questions and just getting me through this first year of "how to". Thanks Ken. And thank you to R…~ Pam M.
Would Certainly Recommend
Mike has been outstanding. He was able to answer all our questions about a 2017 Rock Forest River 296HL that we purchased. The camper was clean and hit all of the points we wanted in our first trail…~ Joel A.
Never Disappoints!
We just purchased our second RV here. Again, a great customer experience - Jim always give us the best advice and is so friendly! We will continue to always keep our business here~ Janine W.
Out of This World Fantastic Service
Glad they check to make sure all parts were in before I came in. It was worth waiting few extra days for parts. Thanks you. Are family has been doing business with Rick's for over 20 years. it's the…~ Kerry D.
A Breath of Fresh Air
We just bought a new 2018 Jayco from Rick's RV, and after having been to a number of RV dealers AND just having bought a new truck, I can tell you that Rick's was a completely different experience tha…~ Anthony L.
Great Start to an Epic Journey!
I'm about to quit my job and travel for awhile in my new 2018 Jayco, so it was important that I have the thing set up the way I wanted with everything running smoothly. I researched what I wanted/nee…~ Justin K.
Great Service!
Everyone here is so helpful, nice, professional and go the extra mile to make sure everything is done right. I highly recommend getting your RV serviced here. You are treated like family.~ Cindy P.
Highly Recommend!
We recently traded our older Jayco ( also purchased at Ricks) for a 2019 Jayco. Kurt helped us with both purchases, plus numerous other times with general info. He's not only friendly and knowledgeab…~ Karen N.
Great Customer Service
As I entered the store I was greeted by several people who were courteous and wanting to make sure I was taken care of. When I requested Bryan Niedermeyer they walked with me until we found him. Aweso…~ Kenneth K.
Excellent Customer Service.
I purchased a cap for my pickup through Bryan. He was great to work with. A problem arose with my truck cap being damaged with blacktop sealer before it was installed. He took care of the problem qui…~ Kenneth K.
Every Person That Waited on Us in One Way or Another.
Sorry, forgot guys names that helped us but everyone that did help us was fantastic from Duane the guy that went through everything on the RV to the guy that went through closing with us and girl tha…~ Doug D.
Will Definately Recommend Rick's Rv
Our salesman Kevin made things easy. He is a great asset for your business. As for your service technician "Dwayne"-there are not enough good words to describe this employee. Good technicians are har…~ Carl L.
Great Customer Service
Have used Rick’s for years to service our American Coaches. Needed to add a new tow package to my wife’s car and they did a super job. Mike treats us like family, and Nick, Debbie & Karen took car…~ Ken B.