Finding the best non emergency medical transport companies in Edmonton, Alberta can make a significant difference when arranging safe, comfortable transportation for a family member or patient. Whether someone is being discharged from hospital, travelling to a medical appointment, relocating to long-term care, or requiring long-distance stretcher transportation, choosing the right provider ensures the journey is planned safely and professionally.
Edmonton serves as Northern Alberta’s healthcare hub, with major hospitals such as the University of Alberta Hospital, Royal Alexandra Hospital, Misericordia Community Hospital, and Grey Nuns Community Hospital serving patients from across the province. Many residents also travel between Edmonton and communities throughout Alberta, British Columbia, Saskatchewan, and beyond, making reliable non emergency medical transportation an essential service.
This guide compares five of the leading non emergency medical transport companies in Edmonton based on their services, coverage, qualifications, and specialties. While every company listed provides valuable services, Jet Companion stands out for its dedicated private stretcher ambulance service, long-distance capabilities, and commitment to scheduled, non-emergency patient transportation.
1. Jet Companion
Location
4613 61 Ave, Leduc, AB T9E 7A4
Serving Edmonton and surrounding communities throughout Central and Northern Alberta.
Services
- Private stretcher transport
- Non emergency medical transport (NEMT)
- Hospital discharge transportation
- Long-distance patient transport
- Dialysis, chemotherapy and radiation transportation
- Long-term care admissions and transfers
- Hospice and respite care transportation
- Funeral attendance transportation
- Special event transportation
- Cross-border ground medical transportation
- Airport medical transfer support
- Standby transportation arrangements
Website
https://www.jet-companion.com/private-stretcher-transport-edmonton
Why They Stand Out
Jet Companion specializes exclusively in private non emergency stretcher transportation, allowing the company to focus entirely on scheduled patient transfers rather than balancing emergency response responsibilities. Unlike public EMS ambulances, their crews are never diverted to 911 calls, helping patients receive dependable pickup times and predictable scheduling.
Every transport is completed by Alberta-licensed paramedics and Emergency Medical Responders using fully equipped private ambulances operating under clinical supervision from a transport physician. The company provides Basic Life Support (BLS) and Advanced Life Support (ALS) options depending on patient requirements.
Jet Companion also offers extensive long-distance transportation throughout Alberta, British Columbia, Saskatchewan, Montana, Idaho, and Washington State. Their vehicles are configured for patient comfort with gel-padded stretcher mattresses, generous space for companions and luggage, GPS tracking, and catering options on extended journeys.
Another distinguishing feature is transparent pricing. Fixed pricing is available for hospitals throughout the Greater Edmonton Area, with flexible scheduling, cancellation options, and multiple booking arrangements including one-way, return trips, multi-trip bookings, and standby transport.
Highlights
- Alberta licensed paramedics and EMRs on every transport
- Dedicated private ambulances that are never dispatched to emergency calls
- Long-distance stretcher transportation across Western Canada and into the United States
- Clinical oversight by a transport physician with GPS tracking and live status updates

2. Alberta Paramedical Services
Location
Edmonton, Alberta
Services
- Non emergency medical transportation
- Event medical services
- Occupational health and industrial medical support
Overview
Alberta Paramedical Services provides a range of medical support services throughout the Edmonton region, including scheduled patient transportation and standby medical coverage for workplaces and events. Their broader healthcare services make them a practical option for organizations requiring both transportation and medical staffing.
Highlights
- Edmonton-based provider
- Non emergency patient transportation
- Event and industrial medical services
3. Bigstone Health Commission
Location
Edmonton, Alberta
Services
- Medical transportation
- Patient travel coordination
- Community healthcare support
Overview
Bigstone Health Commission provides healthcare and transportation services primarily for Indigenous communities while coordinating patient travel for medical appointments and healthcare access. Their transportation services support patients requiring assistance reaching healthcare facilities throughout Alberta.
Highlights
- Medical transportation coordination
- Community-focused healthcare services
- Patient travel assistance
4. NUPT (Northern Urban Patient Transfer)
Location
Edmonton, Alberta
Services
- Non emergency patient transfers
- Wheelchair transportation
- Stretcher transportation
Overview
NUPT focuses on non emergency patient transportation throughout Edmonton and nearby communities. Their services include wheelchair and stretcher transportation for patients attending appointments, transferring between healthcare facilities, or returning home after treatment.
Highlights
- Wheelchair and stretcher transportation
- Scheduled patient transfers
- Edmonton service coverage
5. ASYST Transportation
Location
Edmonton, Alberta
Services
- Accessible transportation
- Medical appointment transportation
- Wheelchair transportation
Overview
ASYST Transportation provides accessible transportation solutions for individuals with mobility challenges throughout the Edmonton area. Their fleet supports transportation to healthcare appointments, community programs, and everyday destinations for passengers requiring wheelchair accessibility.
Highlights
- Accessible transportation fleet
- Medical appointment transportation
- Wheelchair-accessible vehicles
What to Look for in a Non Emergency Medical Transport Company in Edmonton
Not every transportation provider offers the same level of medical support. Before booking a service, consider the following factors:
- Qualified staff. Look for providers employing licensed paramedics, EMRs, or trained medical personnel when stretcher transport is required.
- Vehicle capabilities. Ensure the company operates properly equipped stretcher or wheelchair vehicles that match the patient’s mobility needs.
- Scheduling reliability. Companies dedicated to non emergency transportation often provide more predictable arrival times than emergency ambulance services.
- Insurance and licensing. Verify that the provider is fully insured and licensed to operate within Alberta.
- Service area. If travelling outside Edmonton or across provincial borders, choose a company experienced with long-distance patient transportation.
Frequently Asked Questions About Non Emergency Medical Transport in Edmonton, Alberta
What is non medical transport?
Non emergency medical transport refers to scheduled transportation for individuals who require assistance travelling but are not experiencing a medical emergency. Services may include wheelchair transportation, stretcher transportation, hospital discharge transfers, and transportation to medical appointments.
Can I book private stretcher transportation instead of calling an ambulance?
Yes. If the patient is medically stable and does not require emergency medical services, a private non emergency stretcher transport company can usually be booked directly. These services are intended for planned transportation rather than emergency response.
Who typically uses non medical transport services in Edmonton?
Patients commonly use non medical transportation for hospital discharges, dialysis treatments, chemotherapy appointments, rehabilitation admissions, hospice transfers, long-term care moves, specialist appointments, and long-distance medical travel.
Can non emergency medical transport travel outside Edmonton?
Many providers offer transportation throughout Alberta, although service areas vary. Some companies, including Jet Companion, also provide long-distance transportation into British Columbia, Saskatchewan, Montana, Idaho, and Washington State.
How do I choose the best non emergency medical transport company in Edmonton?
Consider staff qualifications, vehicle equipment, scheduling reliability, insurance, service area, and experience with the type of transportation required. For patients needing stretcher transportation over longer distances, selecting a provider dedicated exclusively to non emergency patient transport can offer additional flexibility and consistent scheduling.
Conclusion
Choosing the best non emergency medical transport company in Edmonton, Alberta depends on the patient’s medical needs, destination, and level of assistance required. Each provider on this list offers valuable transportation services for different situations, from accessible wheelchair transportation to community patient travel programs.
For individuals requiring professional private stretcher transportation, Jet Companion ranks as our top recommendation because of its exclusive focus on non emergency patient transport, Alberta-licensed medical crews, long-distance capabilities, physician oversight, transparent pricing, and dependable scheduling. For patients and families seeking reliable non medical transport in Edmonton, Jet Companion offers one of the most comprehensive private stretcher transportation services available in the region.
Featured Place
JET COMPANION | Non Emergency Medical Transport
No reviews yet
4613 61 Ave
Leduc, Alberta T9E 7A4
(780) 870-2442