Community Spotlight: Legacy Jewelers
Walking into Legacy Jewelers in Cabot, Arkansas, you might notice something special about the store that goes beyond the glittering jewelry on display. It’s the warm, welcoming atmosphere created by Cathy Miller and her family—three generations who have worked side by side to make Legacy Jewelers more than just a business. Cathy, her daughter Tracy, and her granddaughter Morgan have turned this jewelry store into a family-run institution, rooted in trust, craftsmanship, and a commitment to their community.
Miller’s love for jewelry began when she was just 17 years old. “A friend of ours went to Mr. Abdin and said, ‘She’ll make you a great employee. You need to hire this girl,’” Cathy recalls. It didn’t take long before she was running the store. “Within a year, I was running the store while he would go overseas on six-week trips,” she added, reflecting on her early days in the industry. That belief sparked a career that has spanned more than 50 years.
In 2011, Cathy officially took ownership of the store, and by 2012, she relocated it from Jacksonville to Cabot. But Cathy didn’t take on the challenge alone. Her daughter Tracy and granddaughter Morgan soon became key players in the family business. “You come in once, and you’re a customer; you come in more than that, and you’re just part of our family,” Cathy says, summing up the ethos that guides Legacy Jewelers.
From left: Morgan, Cathy, and Tracy
Tracy and Morgan bring their own strengths to the business, and their involvement has allowed the store to flourish in ways that go beyond sales. Whether it’s Tracy’s hands-on management style or Morgan’s modern touch, each generation adds its own flavor to the family recipe. “We all bring something different to the table,” Cathy says, emphasizing the bond that keeps the business strong. “And that’s what makes us unique—our family is at the heart of everything we do.”
The decision to move the store to Cabot in 2012 wasn’t just about location—it was about community. Cathy wanted to plant roots where she and her family lived, and the response from local customers made it clear she’d made the right choice. “If you live in a community, you need to have your roots seated in that community,” Cathy says. The move brought many of their loyal customers along with them, making the transition almost seamless.
Now, years later, the Miller family has built more than just a business in Cabot; they’ve created a home for their customers. Whether it’s helping someone find the perfect engagement ring, repairing a cherished family heirloom, or restoring a piece that holds sentimental value, Legacy Jewelers does it all with the care and attention only a family-run business can provide. “We have been welcomed with open arms,” Cathy says, acknowledging the close relationship they’ve formed with the community.
One of the aspects that sets Legacy Jewelers apart is their work with sentimental pieces of jewelry—especially those passed down through generations. As a family that values its own traditions, Cathy, Tracy, and Morgan understand how much meaning these items carry for their customers. “Today, I had a lady bring in two bags of jewelry that had been her mother’s,” Cathy recalls. “She said, ‘I don’t know if you even do these things, but you fixed her watch, and she passed two weeks ago, so I’d like to fix these for the granddaughters and the nieces.’”
To the Miller family, these moments are more than just transactions. They’re opportunities to help people preserve memories and pass down meaningful items to future generations. “We’ve done a lot today. I think there’s probably 40 pieces that were finished out,” Cathy says, noting that even costume jewelry can become priceless when it’s tied to family history. This personal touch is what keeps customers coming back, trusting the family with their most treasured possessions.
While Cathy’s expertise and years of experience guide the store, Tracy and Morgan bring fresh perspectives that keep Legacy Jewelers thriving in a modern world. Whether it’s finding a beautiful engagement ring for a young couple on a budget or restoring a family heirloom, the team works together to ensure every customer feels valued.
One story that stands out to Cathy is of a young man who came in looking for an engagement ring. “He came in and said, ‘I don’t have a lot of money to spend on an engagement ring,’” she recalls. “We found a beautiful lab-grown diamond, and he was so happy when he picked it up. We came in under budget, and he got exactly what he wanted.”
Moments like these are what make Legacy Jewelers more than just a store. It’s a place where customers can trust that their needs, no matter how big or small, will be met with care. “It worked out for them, and any sale that makes the pair happy makes me over the moon,” Cathy says, emphasizing the joy she feels when helping customers find or create something special.
As Cathy looks toward the future, she knows Legacy Jewelers is in capable hands. Tracy and Morgan have already stepped up, and Cathy is confident they’ll continue the family tradition of personalized service and expert craftsmanship. “My daughter Tracy and my granddaughter Morgan are stepping up. And they’re very capable,” she says with pride. “A lot of our jeweler friends say their kids want nothing to do with their businesses. But I’m fortunate—I know this legacy will continue.”
For Cathy, Tracy, and Morgan, the store represents more than just a business. It’s a legacy of hard work, family values, and a deep connection to their community. And as Cabot continues to grow, Legacy Jewelers will be there—offering a family’s touch to every piece of jewelry that comes through their doors, from heirlooms to custom creations.
Featured Business
Related Articles
Aug. 10th, 2021
10 Must-Haves for Day Hikes
Aug. 27th, 2024