5 Star Review By Cameron19 L
Douglas from Wright Brothers Home Heating & AC was focused on customer satisfaction, polite, and professional. His excellent customer service skills were evident, and he was very accommodating and respectful. Unlike a previous company, Douglas made sure to wear booties before entering my house, showing respect for my home by not tracking in dirt with his shoes. He did an exceptional job replacing my old, worn-out system in just a few hours. After the installation of the new AC system, Douglas made sure to clean up any leftover debris, such as wire stripping and cut copper pieces, leaving my home as clean as it was before he started the job. Douglas took the time to explain what I need to know to maintain the system's efficiency and effectiveness. He also explained that he would need to return to properly charge the system due to rainy weather conditions. I'm grateful to Wright Brothers Home Heating & AC for their quick turnaround time from diagnosis to installation of the new system. It's wonderful to have a cool house again after so long without proper air conditioning. Douglas, thank you for your professionalism, expediency, and excellent customer service! I would definitely recommend Wright Brothers Home Heating & AC for any AC repair and services. I only wish my service call had been dispatched to them initially, as I would have had a functioning AC in less time.