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Western RV Country

3.3 180 reviews on WhirLocal

Review

Worst experience

Total nightmare purchasing a brand new 40 foot 5th wheel from this company. Had excellent salesperson but as soon as we signed on the dotted line it went all downhill. They delivered our new RV to us and it had been broken in to on their lot - damaged throughout and TV stolen. This happened before we were even in possession of it. They didn't even check it before delivering it. The whole reason it was on their lot was to have some repairs made that we noted on our walk through. Not only was it delivered to us vandalized, but they didn't even do the repairs they were supposed to do. Eventually I was directed to deal with their Chief Operating Officer named Al Ryz. He told me he would take care of my concerns and call me back the following week. Never heard from him again. Will never use this company for any purpose again.

KU
Kathy U.

More Reviews of Western RV Country

All Reviews
  • Oct 12, 2019

    First RV purchase

    Thx to Keith for being patient and knowledgeable with helping us through our first rv purchase. We are looking forward to makings lots of family memories in our new RV.

    Adele H. Read Review
  • Oct 11, 2019

    Big thanks to Keith and the team.

    Very good service, everything was clearly explained. Thank you Keith for all your help.

    STEPHEN H. Read Review
  • Oct 10, 2019

    Great follow ups to make the sale!

    Great thanks to Keith and Aniz for helping us to get into new trailer. If Aniz and Keith hasn't phoned, we wouldn't have found our new trailer. Happy to refer all my family and friends to those two great guys! Thanks again.

    DEVON S. Read Review
  • Sep 28, 2019

    Excellent Customer service

    It has been a pleasure dealing with everyone here, particularly Denis, Audrey and Randi

    Kelly S. Read Review
  • Sep 28, 2019

    Big Thanks!!!

    Excellent service, prompt reply, great customer service from Keith. Would recommend to all my family and friends. Again thank you for all your services.

    ANTHONY B. Read Review