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Western RV Country

3.3 180 reviews on WhirLocal

Review

Not Impressed

The sales team was great to deal with it. Answered all our questions, was a great experience. Service department on the other hand is horrible. Needed warranty work done and first we took it in was there almost 6 weeks! Now had to take it in again because they ordered the parts and has been there for two already, has not hit the shop and there is 14 ahead of it! What’s the point of an appointment?? Great at telling me they are behind....well my suggestion is plan accordingly and when a customer asks roughly how long maybe look at the books before saying 2-3 weeks! Got an RV to camp, the fall was cut short and now our summer will start later!! Wish a the head boss would deal with the service department and get a handle on things.

SW
Shelley W.

More Reviews of Western RV Country

All Reviews
  • Oct 12, 2019

    First RV purchase

    Thx to Keith for being patient and knowledgeable with helping us through our first rv purchase. We are looking forward to makings lots of family memories in our new RV.

    Adele H. Read Review
  • Oct 11, 2019

    Big thanks to Keith and the team.

    Very good service, everything was clearly explained. Thank you Keith for all your help.

    STEPHEN H. Read Review
  • Oct 10, 2019

    Great follow ups to make the sale!

    Great thanks to Keith and Aniz for helping us to get into new trailer. If Aniz and Keith hasn't phoned, we wouldn't have found our new trailer. Happy to refer all my family and friends to those two great guys! Thanks again.

    DEVON S. Read Review
  • Sep 28, 2019

    Excellent Customer service

    It has been a pleasure dealing with everyone here, particularly Denis, Audrey and Randi

    Kelly S. Read Review
  • Sep 28, 2019

    Big Thanks!!!

    Excellent service, prompt reply, great customer service from Keith. Would recommend to all my family and friends. Again thank you for all your services.

    ANTHONY B. Read Review