No customer Service

You could have provided service. I called for some service at the recommendation of the SAL extended warranty service that was purchased for my trailer at an out of area dealer. Your staff would not even take my call because my unit was not purchased at Western RV. SAL said that western RV was on their list as a partner with the program I will notify SAL that they should not be or even deal with them as they are not interested in participating in the program. I am also considering an upgrade this year and will no longer consider Western as a potential vendor to even consider. I will also let those in the area know not to put any business toward Western RV for parts or any service.