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Western RV Country

3.3 180 reviews on WhirLocal

Review

Fast and fair service outside warranty

I called service at 4:30pm on a Tue, and discussed a serious suspension issue on my 2015 5th wheel. I was advised to bring it to the dealership at opening on Wed morning and they would inspect it for service. I was given suggestions to ensure the fault did not get worse while driving it to the dealership. At reception I was greeted promptly and immediately techs looked at the issue with my trailer. Before I could make a coffee they had my rig on jacks, and began a fix in front of the service bays. I got an invoice opened and itemized parts were added plus actual time being worked on was charged. What could have ruined my May long weekend travel plans turned out to be a quick and inexpensive fix. Cant thank the service writers and more importantly the techs for getting me in/out in record time. The comment was made that safety items take priority and I think thats a great attitude. Good job all around.

DF
Daryll F.

More Reviews of Western RV Country

All Reviews
  • Oct 12, 2019

    First RV purchase

    Thx to Keith for being patient and knowledgeable with helping us through our first rv purchase. We are looking forward to makings lots of family memories in our new RV.

    Adele H. Read Review
  • Oct 11, 2019

    Big thanks to Keith and the team.

    Very good service, everything was clearly explained. Thank you Keith for all your help.

    STEPHEN H. Read Review
  • Oct 10, 2019

    Great follow ups to make the sale!

    Great thanks to Keith and Aniz for helping us to get into new trailer. If Aniz and Keith hasn't phoned, we wouldn't have found our new trailer. Happy to refer all my family and friends to those two great guys! Thanks again.

    DEVON S. Read Review
  • Sep 28, 2019

    Excellent Customer service

    It has been a pleasure dealing with everyone here, particularly Denis, Audrey and Randi

    Kelly S. Read Review
  • Sep 28, 2019

    Big Thanks!!!

    Excellent service, prompt reply, great customer service from Keith. Would recommend to all my family and friends. Again thank you for all your services.

    ANTHONY B. Read Review