Disappointed

Amanda in service was rude over the phone. When I asked it there was a charge for our inspection for insurance claim she said no. When we went to pick up our trailer there was a charge. When I asked her about that she said I didn't have your file in front of me when we spoke. Not impressed with that answer, no apologies either. Another time my husband went in and talked to someone in service about helping him with the light hook up as he was having problems. He WAS told that that wasn't his job. The gentleman we bought the the trailer from, was awesome. Won't be buying our next trailer here