5 Star Review By Tommy Williams
I found working with TC Hafford folks to be both easy and responsive to deal with when calling for information as well as setting up an appointment with their System Specialist John Wright who was awesome as well as knowledgeable about the waterproofing of a basement as well as all our options!! Easy to talk to and no question was a bother that we asked. Wonderful experience & they scheduled the job quickly and the team they sent to do the work showed up on time were very professional, neat as well as courteous. Dave the foreman was very good about keeping us updated on the progress and communicated what was needed for our new equipment to work safely & efficiently. He has excellent customer service skills & helped me with other items I was looking into by letting John know what I wanted in addition to our initial job. John called me the next day to arrange a date to take the other measurements for our additional work. I would definitely recommend them to my friends and family as we had a superior experience with them to dry out our basement & improve that space with the work we had done. Superb experience!!