We purchased a home from the Robinson's a year ago and are about to go through our 1 year inspection. The initial purchase of the home was much better than expected. When we started searching for homes in the Mount Juliet area we called several builders and Michael was the only person to call us back. The whole process was incredibly smooth and I recommend the Robinsons to everyone I know looking in the Mount Juliet area. Michael and Chris are fantastic people and the Robinson Properties organization was wonderful to work with. We don't plan on ever moving, but if we do I would definitely work with Michael and Chris again.
Robinson Properties built our home over 9 years ago. We've loved it, but are downsizing now with kids growing up. Not surprisingly, it sold quickly. During the inspection, a few construction oversights were found that the buyers requested to be fixed. Though they weren't big things, I still thought that Robinsons should be notified of these issues. I really did not expect much help after all these years, but Michael Robinson called me back the SAME DAY, was very receptive and willing to take care of the repairs QUICKLY and at NO COST! Michael's response on behalf of Robinson Properties reflected strength and character, not often found in growing businesses these days! Yes, these oversights should have been caught during the pre-move in inspection 9+ years ago, BUT the fact that Michael was willing to do the right thing is a testament to Robinson Properties commitment to building top quality homes AND taking care of their customers LONG TERM!! Selling a home is a stressful and time-sensitive process, but this part of the selling process was quick and painless! Our home has stood the test of time and maintained it's quality over-all. All it took for me was a phone call and these fixes were made long before the selling deadline! The buyers of this home will be pleased to find that they have made a VERY smart purchase and will enjoy this Robinson Prosperities built home for many years to come! This review is a testament to the long-term customer care commitment of the Robinson Properties team!
