Payless Auto and Collision's Reviews
5 Star Review by Kathy Y.
Got the job done. No "extra" charges. Good, honest work. We will go back.
~ Kathy Y.
5 Star Review by Gina C.
They fixed my issue fast and didn't even charge me. Very nice guys!
~ Gina C.
Chuck & Tim Did Great Work on Our Small Four-Door Economy Car. Had It Done in a…
Chuck & Tim did great work on our small four-door economy car. Had it done in a hurry, too. The first time we took our car to Payless Garage in 2015, we had a disconnected engine idle control sensor…
~ Gmark F.
We Took Our 99′ Vw Passat in Because It Wouldn’T Start. the Panel Ne…
We took our 99' VW Passat in because it wouldn't start. The panel needed to be replaced (a costly fix) and we asked if it could be bypassed. Yes, they said for $225. But, neglected to tell us that our…
~ Leigha T.
We Were Told This Garage Had Been in Business Since the Late 70's and As New Res…
We were told this garage had been in business since the late 70's and as new residents of Salem we were looking for a good mechanic. We took our 99' VW Passat in as it wouldn't start. We were told it …
~ Leigha G.
Took My Car in for a Diagnostic. Thought I’D End Up Paying $90 for It but …
Took my car in for a diagnostic. Thought I'd end up paying $90 for it but they did it for free! Recommend them.
~ Andrew Y.
Petty Liars and Thieves!!! Poor Work and the Followup Lie to Bill for Other R…
Petty Liars and Thieves!!! Poor work and the followup lie to bill for other 'unrelated' work, the standard auto repair theft. I brought them an engine tore-down on a hoist in the back of a pickup abou…
~ David T.
Absolutely the Worst Customer Service I Have Ever Experienced. I Would Never Rec…
Absolutely the worst customer service I have ever experienced. I would never recommend them to anyone. I guess "Payless" stands for "Careless" Treated me like a child over the phone. No respect at all…
~ Stevyn S.
I Have Known Shane Rosenblatt Since 1974 and I Know He Has Been an Automobile Ex…
I have known Shane Rosenblatt since 1974 and I know he has been an automobile expert over 40 years.
I've limped my cars into Payless Garage more than once and been served with prompt, reliable servic…
~ Doug F.
For Mor Than 20-Years, Shane Rosenblatt and Chuck Bruebaker, at Payless Garage, …
For mor than 20-years, Shane Rosenblatt and Chuck Bruebaker, at Payless Garage, Inc., are the only mechanics my family and I would trust our cars to. I recommend them without reservation. Five Stars, …
~ James M.