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Showing 121 to 140 of 162 reviews

DL
Douglas L.
Mar 20, 2018

Phenomenal service

You folks at Oregon have been a fantastic business to work with.<br /> Thank you

TC
Tymeri C.
Mar 9, 2018

Professional, on the ball, great customer care.

Barbara Taylor was friendly and she responded quickly to my concerns. She?s a great asset to Oregon Mutual. Thanks for the opportunity to share my experience.

MM
Marcy M. via Facebook
Mar 8, 2018

I got a letter from Oregon Mutual saying they were not renewing my umbrella policy because we cance

I got a letter from Oregon Mutual saying they were not renewing my umbrella policy because we cancelled the auto insurance last November. Then today I got a billing statement saying that they are billing me $5.00 for a billing transaction on the umbrella policy. The transaction date of the cancellation says 1/5/18 and the renewal i

GB

Excellent service.

All my questions answered in a fast and professional manner. Tooo only a short period of time.

VR
Valerie R. via Facebook
Feb 27, 2018

Oregon Mutual saved me over $600.00 annually. Just 2 weeks after switching, I hit a deer. Not only

Oregon Mutual saved me over $600.00 annually. Just 2 weeks after switching, I hit a deer. Not only were they swift in the responding, they did not make me feel bad for having the first accident of my life (52 years). I hit a deer. :( They were quick, fair, and answered my questions immediately. They immediately took care of the repai

KL
Ken L. via Facebook
Feb 22, 2018

This company came to the aid of my daughter several times when they might just as easily said "sorr

This company came to the aid of my daughter several times when they might just as easily said "sorry, that's not covered". I'm humbled by the follow-up time taken to find a solution with all the parties at hand. Thank you.

RN
Rachel N. via Facebook
Feb 14, 2018

40 YEARS my parents have been loyal customers. 2 claims from ice dams last year and they were DROP

40 YEARS my parents have been loyal customers. 2 claims from ice dams last year and they were DROPPED. CANCELED. MORE INFO COMING.

JB
Jonathan B. via Google
Jan 31, 2018

5 Star Review by Jonathan B.

I must say being a new client of Oregon Mutual Insurance Company that I am thoroughly impressed with their willingness to go above and beyond to help me out. I spoke with Amy in customer service and she was incredibly helpful in making sure my questions were answered and in helping me change my due date. Also thankful for the Premium

EA
Erle A. via Google
Jan 20, 2018

1 Star Review by Erle A.

Tom Anderson is my claim representative. Not only has he been condenscending and disrespectful towards myself, but also my girlfriend on several occasions. The only contact has been email were he falsely accused me of things that never happened. He has not responded to my responses to his communucation, nor has he responded to my ema

KM
Kara M. via Google
Jan 12, 2018

1 Star Review by Kara M.

Horrible agency to deal with. Claims adjuster Barb was incompetent and stalled things out to try to reach the statute of limitations in order to not have to pay on a claim. Nothing but a horrible experience with these people.

JR
Jeff R. via Facebook
Jan 3, 2018

After nine years and gradually rising homeowners insurance premiums, our only two claims were in 20

After nine years and gradually rising homeowners insurance premiums, our only two claims were in 2017. We just received our notice of non-renewal due to "frequency of claims". Thanks for penalizing us for using the product we purchased from you. Just pathetic.

EN
Ellen N. via Google
Dec 28, 2017

1 Star Review by Ellen N.

Trying to help a friend who was hit by no fault of his own by a person who had this insurance. Tried to work with Mr. Dietz at Oregon Mutual Insurance company and he was extremely rude and not helpful at all. I would never use these guys.

HB
Howard & Beth L.
Dec 23, 2017

Howard homeowner

The claim was handled with as little stress and pain as could be hoped for. For which we are thankful.

AL
Aletha & Lincoln F.
Dec 23, 2017

Impressive!

I was impressed with the prompt and attentive service that I received to repair the damage to my car

BB
Byron B. via Google
Dec 20, 2017

5 Star Review by Byron B.

I'm happy to be supporting the staff of OMI

MS
Matthew S. via Google
Dec 16, 2017

3 Star Review by Matthew S.

In the end my claim was taken care of, but my agent never checked back with me. Once the other insurance carrier claimed responsibility for the damage to my car, I never heard from my agent again. Customer service is definitely lacking at Oregon Mutual.

MS
Michael S.
Dec 13, 2017

Auto claim...

Claims adjuster was very professional & handled everything from finding body shop options to rental car options. Very satisfied!

JM

Outstanding service

I experienced what we all hope to avoid, a major car crash in which my vehicle was totaled. From the minute Oregon Mutual answered the phone a mere hours after the wreck they showed great care, concern and efficiency in assuring me it would be alright. The claim process was quick with only a couple days passing between submitting forms, notifying me of the steps in between and ultimately me receiving a close-out check so I could purchase a replacement vehicle and move on with my life. The service representatives I spoke with were extremely courteous, knowledgable and easy to reach when questions arose. My premium may go up because of this incident but given the service I received I will be an Oregon Mutual customer for life!

DW
Daniel W. via Google
Dec 3, 2017

5 Star Review by Daniel W.

Could not say more about this company. I have had 2 claims in less then a year, first one I hit a deer and damaged my car, second my wife passed away in an accident. All I can say is this insurance company stood behind me. First claim my car was repaired in a timely manner, the second claim where I lost my wife, they stood behind

VP
Victor P. via Google
Nov 28, 2017

1 Star Review by Victor P.

wth I never see like this company they are too slowly I was accident to car, his insurance is Oregon mutual thats was 2 month ago but until now they didn't anything also I can't use my phone, and I can't go to the physical therapy I'm too annoying this company if you want to buy this is insurance don't do that