Oregon. It’s who we are. Call Center Customer Service Survey Name* First Last Email* Customer Service Representative's Name* First Last Overall, how would you rate the quality of your experience in calling the Oregon Mutual Customer Service Department?* Very Positive Somewhat Positive Neutral Somewhat Negative Very Negative How satisfied were you with the friendliness and professionalism of our call center staff?* Very Satisfied Somewhat Satisfied Neutral Somewhat Dissatisfied Very Dissatisfied How much time did it take us to address your questions and concerns?* Much Shorter Than Expected Shorter Than Expected Neutral Longer Than Expected Much Longer Than Expected Were all of your concerns addressed with today’s phone call?* Yes No Please explain.*Would you like a follow up call?* Yes No Best number to reach you at?*Any additional comments?Based on your experience today, How likely are you to recommend Oregon Mutual Insurance to a friend or colleague?* 1 2 3 4 5 6 7 8 9 10 Δ
