4 Star Review By Brad Bermudez
The service was excellent however, the price seemed very high for the work I had done. I only needed my water heater disconnected, moved out of the way so I could new flooring down, then re-connected. For this service only, it cost me $1,000+. I was unfortunately in a situation where I didn’t have time to shop around, so I had no choice but to pay. Had I been in a different situation, I would have definitely explored other providers for a price check. So, the reason I didn’t give 5 stars was because of this. I am not sure if there is a flat rate for this or commission based but I would encourage Mr. Rooter taking a second look at the prices in which you are charging customers. Maybe my technician knew I had no choice, so I got somewhat price gauged. I don’t know, but it just seemed very excessive for the scope of work. Aside from this- Mr. Rooter company was very professional, great to work with and excellent service.