I needed a simple ring resizing and called to get an estimate of the price. I called and got quoted but upon arrival the the price was cheaper! I arrived a bit late and it was ready for pickup early the next day which is faster than any other place i called; it would/could have been same day if i had gone early. On top of them having the best price, they're great people who are knowledgeable on their craft. 10/10 customer service and i will definitely be back to acquire future rings and/or jewelry. Thank you so much!
The business & people who work here are amazing. Today was my first encounter as a customer, I needed a repair on a gold ring band that split/separated. I walked in at 2pm today & was told it’d be a few days before my ring would be ready (to be expected since repairs are done on-site). However, I received a call at 5:00pm … saying that they were able to complete the repair & my ring is ready to be picked up. I was honestly shocked & so happy bc I wear this piece of jewelry almost 24/7. Everything about this experience exceeded my expectations, especially the customer service. The cost/pricing is also more than fair. I will definitely be returning in the future.
