Showing 121 to 140 of 221 reviews
I am so very happy with our new counters! We had two bath vanities and our kitchen counters replaced. We are not only thrilled with the appearance of our new counters, we feel also that the work done was very well done. Keystone made the process easy for us to understand, and the office personnel were very kind. Thank you, you guys! We are elated! 5 stars, and I would recommend you to . . . EVERYONE! L. Marie
Terrible customer service and product quality. We had several problem with our granite from this company. The granite they sold us is crumbling apart. We have had tgem come out to repair numerous times. I had the owner come out to our house and say "what do you want from me" after the 6th or 7th repair. They do not return phone calls. Now they are refusing to fix my chipped granite. I will be filing a complaint with the federal trade commission and the attorney general's office
From our first contact with Jill in the office, all Keystone employess were professional, knowledgable,friendly, and efficient. The removal of our old counter tops was timely and the team of Pedro and Victor were helpful, efficient and very clean at removing everything. The following installation was also timely (as projected by Keystone) and the team of Mark, Dustin & Angel was professional, efficient and friendly. Every team member was so meticulous, and focused on perfection, cleanliness, and satisfying us as their customer.. I would recommend Keystone for any counter top job. My wife and I were impressed.
Sue was the best office person to work with. She listened. She cared. She made it happpen! We had guests from Europe coming to visit. We explained we were down to one bath if the countertops were not installed by a certain date. She made it happen! The men who installed were courteous, respectful and kind. They cleaned up after themselves. The job was completed efficiently. This is the second time we have used KeyStone and have not been disappointed either time. Kudos to KeyStone!
We were very happy with the whole process of buying our new granite countertops. From the purchase in the office until install, the employees were professional and helpful. I couldn't be happier! Thank you Keystone Granite for a remarkably smooth install, fantastic employees and product.
We got kitchen and bath counters for our new build and couldn't be happier with the quick and professional service, the price we paid, and the beautiful product we received.
The counters that were installed did not have the proper overhang on the edging. When the backsplash was installed, they had to cut the light switch cover. They did not ask if we wanted this and provide alternate options. The pricing is good but it seems as though you get what you pay for.
Love the customer service. Do try to go in their shop during the week since their weekends are insane and it's hard to get help. Only reason why I didn't give it 5 stars is that my little vanity counter for my bathroom took 3 weeks to get when I was told 1-2 weeks.
Never again- Do not recommend My opinion is that I was either flat out lied to on multiple occasions or the office staff does not have any idea what they are talking about. If you are shopping here based on the price per square foot make sure to shop around. They find ways to overcharge and then claim that it was either a mistake
We are so happy we went with Keystone. Excellent customer service and options. The staff is friendly and professional from the front desk to the installation specialists. Going through Keystone saved us almost $1000 compared to the Big Box stores. Thank you Keystone, I LOVE my new kitchen!!
From the day my old tile counter tops were torn out and the templates for the new counter tops were made to the installation of the new Livingstone counter tops, i was very happy with Keystone. I would especially commend Tony and Greg for the installation. Tony's brother, who did the removal, also deserves my commendation. I would recommend Keystone if you are considering new counter tops.
Keystone did a fantastic job from start to finish. They did our granite for our kitchen, 3 bathrooms, and utility room. It was smooth and easy. The did everything just as they said they would. Honestly this was the only part of our remodel that was on time and exactly as promised. We also shopped around and they far and away have the best prices anywhere in Oregon. Great selection too and tons of choices for remnants! Keystone is awesome!
I can't say enough about Keystone Granite. The ladies in the office were so nice and very patient and helpful as we tried to pick out just the right slab of granite. Ashley and Sue were great to work with. The counter top turned out so beautiful. The work on the slab is perfect, all edges are smooth and seams are almost invisible. Tony and German were very professional, pleasant and personable to work with when they came to install the granite, and they left the job clean. We will certainly recommend your business to other people.
Wonderful service and communication. Granite Countertops look amazing and the installers were friendly, courteous, and professional! LOVE the work!
We are thrilled with our new Granite counter tops they look amazing. Jill was the sales woman who helped us and the entire experience was worth the drive and wait. They followed through with what they promised and their prices are lower then anyone in the Tualatin or Wilsonville area.
Both crews worked quickly, were super friendly and helpful, and cleaned up after themselves. My counters look great! Even requesting a custom material (and having to buy the slabs), Keystone's pricing was lower than anywhere else we looked. We had them do everything, otherwise I would definitely use them again. :-D
Keystone's service and quality are outstanding. Everyone was very helpful. I used them for a rental property and had people ready to move in. They worked very hard to get the project done quickly. I can't say enough about how easy they made the process. I am planning on using them again in my home.
If you are looking for new counter tops, look no further, Keystone is the BEST! From start to finish our experience was fantastic. On time, affordable, and the final bill was exactly what I had expected. My kitchen looks fantastic and I couldn't be happier!!!! They were also exponentially less expensive than their competition. I
Having been in construction and remodels for decades, I felt lost when I moved to Oregon and had no contacts for vendors and subs. In talking with a number of other trades, the same name kept popping up, Keystone in Salem. After checking out a number of others, I finally called them and was floored by not only their prices, but thei
I will recommend Keystone to anyone. Both times they were here for removal and install they were VERY professional and polite, and most of all they knew what they were doing and did it well. Can't ask for more than that. We love it.