Showing 61 to 80 of 221 reviews
We wanted an affordable granite and after some research, we settled on Keystone. First of all, we had to sign a contract which basically stated that Keystone was responsible for absolutely Nothing, and we had a long list of things required of us before template and installation. We thought... "oh well, it's a good price, lets go
This is my second time dealing with them now and I’ll tell you, they are nothing but a headache to work with. Talk about primadonnas. It’s impossible to plan a job around them because God forbid you don’t meet their exact template date you have to reschedule the whole job 6 more weeks out. They’re not willing to work with their custo
Always professional, helpful. End product always meets or exceeds expectation. Installers are great at what they do. Quality and craftsmanship shows
Met with Sarah, she was very informative and helpful.
Friendly people, worked with us to get what we want, and Sarah was great. Prices we reasonable too
We ordered our counter tops through Jerry's. When I ordered our counter tops, I specified full bull nose edges. I already had an island that had the Blue Pearl Granite on it and I wanted to match the rest of the kitchen to it. Keystone brought the counter tops and unfortunately they had the wrong edge on them. This was on a Friday night and I was really bummed because they looked so pretty but they were the wrong ones. When I told the guys about it, they stopped immediately. Contacted the office and told me they would take care of it immediately. Keystone told me that they would get right back with me for a reinstall date. I was expecting a week or two to go by before they would be reinstalled. The following Monday, they tried to get them to me but I was at work. On Tuesday, they were installed by Tony and Luis. These men were professional, clean and diligent. The counter tops were installed, they cleaned up their mess and went over everything they did with me. They also told me how to clean it properly and asked if I had any questions for them, which I did. They were wonderful. I am extremely happy with the new counter tops. They are beautiful. I would recommend Keystone Granite to everyone. They were wonderful to work with. Thank you Keystone Granite for making my kitchen beautiful!
First of all, our kitchen countertops did turn out beautifully and we are pleased with them. And, they were a great price. Additionally, the installation crew was on-time, friendly, and efficient. But the good experience ends there. From start to finish (from when I first contacted them to installation), it took over three months to
I was very impressed with Keystone and I highly recommend them. The showroom folks were great but my compliments are extended to the installers. The installers were on time and very respectful of me and my home. My kitchen is beautiful! Thank you Keystone!
Hats off to Erin for always giving her time and outstanding customer service. She was there from start to finish, always keeping us updated on and checking in on us throughout the process. The guy we called Boss cause we couldn't pronounce is name. He came in and did the templates for the counters and designed our counters perfectly. Amazing young man and he did such a beautiful job. Our install team was amazing! Morgan and his team are maticulouse about installing and making sure everything was perfect. They didn't rush though the install and took time to make it the most amazing kitchen and bathroom counters. I can hardly wait to work again with all of them. Next project shower surronds. Happy New Year and thanks for making ours off to a great start. The Simons
5 stars!!!!
Keystone granite helped transform our kitchen from dated to timeless. We searched several places but referred by a friend to check this place out. So glad we did. The ladies at the showroom were extremely helpful and friendly. The demo guys were very knowledgeable and ensured we had all our questions answered. The installers came on
We found a stone we really liked at IKEA, but I was unhappy with their customer service. Gaby sent me a quote based on my measurements in less than 24 hours and I found a material at Keystone that looked exactly the same and was $14/sf less than I was planning on paying at IKEA. Installers put in our sink for us and you literally can
Our counter tops are beautiful. However, the installer unhooked our drainage pipe from our dishwasher during the installation which in turn flooded our kitchen while we were out. Our floors are completely ruined and need to be replaced. Keystone has been very difficult to work with throughout the claims process and will not take resp
We looked at the Granite companies here in Roseburg. Reviews were okay, if lackluster, but the prices were very high. We searched online, and found Keystone. The online images looked good, so we drove up and looked at the slabs, which had been very well represented in the images. We chose a quartz material. The process and price
Your granite countertops for my two bathrooms were cut exactly to the specifications that I requested-colors were beautiful and we’re enthralled with the finished product-THANK YOU
I can not say enough about our wonderful experience with Keystone. They were so quick on the scheduling and getting our countertops in. Everyone that we came in contact with were professional and very friendly. They were so prompt and on time! I unfortunately can't say that about all the companies we are dealing with on our remodel
Friendly staff, great selection
Keystone Granite was amazing to work with. All of their staff was friendly and helpful. They have amazing prices and great quality counter tops. Their staff arrived on time for installation and did a great thorough job making sure everything was set right. I would definitely use them again!
Initially my husband and I wanted to diy a concrete countertop and we are VERY glad we did not do that. HA! We went to Jerry's Home Improvement and ordered a quartz countertop. Keystone came to do the measurements and finalize the details/contract. They installed in a timely manner. The installers were super friendly and gave us tips
From start to finish Keystone was absolutely wonderful to work with. Every employee went above and beyond to make this experience as perfect as possible. Customer service at it’s finest! They had nicer slabs than places in Portland, the prices were very reasonable and the attention to detail was amazing. I can’t say enough great thin