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Assistant not qualified to do eye exams

There is a new assistant, since my last visit, that does the Eye exams for viewing long distance and close distance. I explained to her that I have double vision and it’s not above or below it’s next to each other my words run into each other and I have a hard time reading. Her response was I’ve never heard of that. And it was dropped.She examined my eyes with her machine that goes up against your face and she test different lenses. And all I said three times was that which one was darker. She never verified that I could read which I can’t and that was it. this girl is not qualified to do I exams So now what do I do do I go back and have her go through it again. No I don’t trust her. Do I go to somebody else and pay again for an eye exam? I’m really frustrated. I understand that it saves the physicians time. But where does it save me time and help me? I don’t drive I have seizures, so I have to find someone to drive me to a night doctor and have the test all over again. I’m not angry or being mean, I’m just really frustrated I trusted my eye doctor for quite for years now and now I’m in this position of deal not being able to read.

DM
Dolores M.

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