My moms been at Bridgecreek for about 2 years. I love the staff. The staff are helpful and welcoming. Bridge creek is clean and very nice. Looks and feels like home. It has a nice positive feeling. Staff care about there residents, and treats them with kindness. Staff takes care of each individuals needs. I love that they celebrate the holidays and each residence recieves a gift treat, prise.
My mom has made friends with the help of staff building relationships. First time there with mom was so stressful, and staff was so compassionet and helpful. I don't know what I would have done without Bridge creek!!!
My mom has been a resident of Bridgecreek Memory Care for almost a year now. I would say the staff there is top-notch. They recently added more staff and that has been great. Mom likes the food and has no complaints as to her care and neither do I. Med techs are on the ball with medications and medical care is readily available that does not require me to be present or provide transportation. If I had any complaint at all, it would be that the rooms are designed for two residents with no private quarters. With COVID, Mom has not had to have a roommate for most of the time except for a few weeks. That did not go well. I feel a facility such as this with all of the people with various types and stages of dementia or other mental issues, residents really need a place that they can go to be alone and get away from it. This situation is not the fault of the staff on site. I have no complaints about them.
