Bentley Hedges Travel Service

I had a difficult situation and had been turned away by several other travel agencies. Donna went above and beyond to resolve all of my issues. She is both knowledgeable and very helpful.

My wife and I made our own travel plans for a while before we found out about Bentley Hedges. Lots of sifting through travel websites and reading reviews of hotels and places to visit forever. We've booked a couple of trips with them now and they have always been awesome. They can always do really competitive pricing vs. trying to do it all your self to save money. And they are always one phone call away with anything. I think the biggest benefits to us were that they have some pull in the industry and know how to work the system and the right people to call to get a customer's concerns taken care of. They also physically go to a lot of the hot spot vacation areas and experience it themselves. So instead of reading reviews from strangers that are usually not very reliable, I can get a face to face review from someone that really has been there before. It's a really nice experience. Not to mention, they always put everything we need in a nice and neat, organized, itinerary pouch. Makes us feel very VIP :)

Shannon is in charge of our trip. She has been more than pleasant to work with. I was iffy at first using a travel agent but Shannon quickly made me feel comfortable and confident in utilizing their services. We have yet to go on the trip but she has me very excited to go on the trip in late July. Thank you Shannon for being awesome!