In the online era, customer reviews can make or break a small business. Positive reviews build trust, attract new customers, and can boost your reputation, while a lack of positive reviews can leave potential customers unsure about doing business with you. Gathering and leveraging customer feedback…

When someone close to Philip Korniotes introduces him, they don’t start with job titles or career highlights. Instead, they might say, “Phil is all about starting a nonprofit called WholeWay to help transition people from recovery to leadership.” That one sentence captures the heart of a man whose w…