Spectacular Service
There was no place to list their names but Marty Svoboda, service advisor, and Ricky, the tech, were invaluable in saving our vacation. They provided immediate emergency service. They were in constant…~ Robert S.
~ Robert S.
Awsome Response to New Trailer Issues.
In the last year we bought a new motorhome and a new Bungalo from Ricks. Both had maintenance issues and both occurred out of state. Mike Pilon and Marty Svaboda both worked with us to find out of sta…~ Steven M.
Great Place Great People
Tom who did our orientation / walkthrough gets 8 out of 5 stars. he was very informative and friendly! Kurt and Jim were very helpful also. if I buy another camper/rv i will be buying it from Ricks…~ Tim N.
Above and Beyond !
Paul was our salesman , Jim was our finance guy and Dwayne was our RV expert and did our walk through and taught us everything we need to know about our RV inside and out , top to bottom. It was an am…~ Mchele W.
Great Service After the Wild Turkey
Hats off to Marty Svoboda! We had the unfortunate luck to experience a direct hit from a wild turkey that was taking off directly in the path of our RV. The turkey struck the upper nose of the RV, bus…~ Robert R.
3 Happy Campers
Where do we begin... top notch, best in the Midwest! We just purchased our 4th (yes 4th) RV from Ricks RV. Started small, gradually got bigger, and now we are retired and full timers, purchased our mo…~ Bob & Natalie N.
Diane Was Awesome!
I brought my camper in for just a couple things to get worked on for the long camping season ahead and Diane was very helpful and thorough with the process.~ D. Allen P.
All the Right Faces
Kurt, Jim, and Dwayne are the team that helped me buy the rv I wanted. Kurt was the first to go through the RVs and helped me find the rv of my choice. Jim talked to me about financing, trade-in, an…~ Robert L.
Fantastic..As Always!
Diane was our service contact and John was our tech. Continued absolutely amazing service and experience. Nicest people that are truly genuine and care.~ Joy and Matt H.
Always Great Service
We have always had great service at Rick's. When you call and make your appointment, they are dependable, on-time, and always offering any advice that is needed. My last service call was the same grea…~ Thys V.
Parts/Service Department Top Notch!!!
My wife and I have been having problems with our trailer hitch. Jeff was outstanding in laying out options for us, Once we had decided upon our course of action our technician Nick B. had us outfitt…~ Carl W.
Customer Service
Spoke to Jim today about a finance related question and he was able to give me some advice on a situation I was having with my Water Heater. I know this isn't his department but his knowledge helped m…~ Michael f.
Awesome Customer Service
I wanted to give a shout out to Dominick, I called and he happened to be available to speak to me. I had an issue with my Norcold refer and he gave me some advice to replace the part I diagnosed as…~ Michael F.
Trailer Demo
Although we had previously owned travel trailers, Rick did a fantastic job and we actually learned a few new things. Keep up the good work~ michael k.
Outstanding Walk Through of New Camper
The whole team at Ricks rv was outstanding from the first phone call to driving of the lot with my new rv.I drove 4 hours to Ricks rv and it was well worth every penny I spent there.Thanks to everyone…~ Mark B.
Fixed the Furnace! Great Customer Service!
Thanks to Diane for her help as I rolled into the store with 10 minutes to closing. I tried to hurry the check-out process knowing I was late, but Diane was extremely kind and told me "take my time" …~ Andrew C.
Service Department
I just wanted to drop a line and let you know what great people you have working for you. Every time we come to Rick's, we are treated like family. I would like at this time to recognize 3 people who …~ Robert C.
Oh, So Much Better!
Not too long ago we took our camper in for warranty work....what a nightmare. We took it in again for some work and what a difference! They went over and beyond our expectations. The work was compl…~ Peg K.
Service Dept.
Thank you Marty, Dominic, and your service dept. for assisting us in such short notice. We had two days in between trips and your staff did an outstanding job with repairs to get us back on the road…~ Cynthia S.
You Were Great. Many Thanks for a Wonderful Job
You fixed my old boat trailer. I wan't sure after this trailer would see action again. You brought it back to life! The trailer will bring an fishing boat and this grandfather and grandchildren bac…~ Paul Z.