Excellent Customer Service
We have had three Jayco campers in the past. We recently traveled two hours to Rick's RV to purchase a new Jayco. The trip was well worth it and will continue to only shop at Rick's RV n the future be…~ Robert W.
~ Robert W.
Recommend Ricks Rv
We have bought 2 Jayco travel trailers at Ricks rv, everyone has been great both times. Service department is also outstanding, wouldn't think of going anywhere else.~ Daniel M.
Fantastic Service
BRIAN SOLD US OUR 31UL PRECEPT LAST YEAR. WE HAVE HAD CONTACT WITH SEVERAL OF THE SERVICE STAFF INCLUDING CHRIS AND JEFF. CHRIS HELPED US TO GET SERVICE WHEN WE WERE CAMPED IN FLORIDA LAST WINTER. WHE…~ JOHN P.
Well Done Service and the Men Always Smile
We had some warranty work done on our 31' Precept [class A] plus an oil change and our service writer Jeff followed the work up with the men in the garage and the work was done right and made us happy…~ Keith H.
Fantastic Service!
Just in for a couple little warranty issues on our 2015 Greyhawk. Services was fast and great! We really love the staff at Rick's! Everyone has gone the extra mile from our first visit when we were "j…~ Laura E.
Rick's is Number 1 with Us!
Just thought I'd drop a quick line to Thank all of Ricks staff for the easy transition of trading in our old and purchasing new. Paul, our salesman was very easy to talk to, knowledgeable of the produ…~ Dennis W.
Committed to Customer Service.
Bought our used Jayco pop-up at Rick's three years ago. Had so much fun, we decided to upgrade. Went back to Rick's this month and Kurt (oursalesman) was just as helpful as last time. We got a g…~ Rebecca & Mike L.
The Staff is Wonderful!
We have always had exceptional service with Ricks. The staff is wonderful! We just purchased our third RV and are completely satisfied with it. Keep up the good work Ricks RV!~ Victor G.
Went Above and Beyond to Get Us What We Needed
We cannot thank you enough for the help Beth gave us in replacing a broken glass shade on our 2005 Jay Flight. She went above and beyond to get us what we needed. Her customer service can only be rate…~ Barbara C.
Great Service
Thanks to Dave and Paul for the great service we received when we purchased our Starcraft trailer.~ Walt B.
Patient and Knowledgeable
Just wanted to let you know what a great employee you have. Suzan took care of me when I needed a trailer hitch. She was very patient and knowledgeable. Thanks~ Debbie I.
Julie and Jim Are Definitely Assets to Your Company/Family
Julie and Jim are definitely assets to your company/family and in a world of "slick sales", they are unmatched in my book.~ Joe R.
Thank You for All of Your Support
Once again, we want to thank you for all of your support and help with the RV. You saved us a trip and hassle to get the papers filled out. We can't say enough about how we are still treated even thou…~ Belinda & Dean D.
The Best Ever
We have purchased many things in our life and your dealership experience was the best ever. Thanks~ Daryl & Kay W.
Very Helpful
I can't express how happy I am with your service department (Mike in particular). I purchased a used camping trailer from a private party who originally purchased it from you. Since the purchase, your…~ Ken L.
Your Friendly Staff Treated Us Like Family
We were in Joliet when the roof air conditioner on our Fleetwood Discovery started giving us problems. We stopped in the dealership, discussed the problem with Mike and were told to bring the motor ho…~ Ben & Gerry I.
We Will Certainly Be Back
Just wanted to commend you on your business. My wife and I visited on Saturday to purchase parts for our 2005 Jay Flight. We were very impressed with your staff who greeted us at the door and were ver…~ Ron C.
You Did a Fantastic Job
Thanks for the excellent job you did on my trailer. Jeff, Brian, and Mike teamed up to provide me with excellent follow up and service. The service department ladies did an excellent job of keeping me…~ Rich A.
You Guys Run a First Rate Operation!!
Troy I just wanted to thank you again for all you did in coordinating the service required on my 23B. I can certainly attest to the fact that Jayco does indeed stand behind their product. I can also…~ Dean L.
Honest and Sincere!
Dave was the sole reason we purchased from Ricks. Honest and Sincere! Thanks for having him.~ Jennifer R.