Places
Near Joliet Region, Illinois
Called before leaving for vacation (cruise) and they set me up for 2 weeks later. Did bearings, brakes, replaced a drain and new set of tires within a couple of days. Thanks Diane, Debbie, Brian, and …
~ Doug Y.
Diane in service dept. was super tom e the tech fixed all our issues on our Rv great customer service can’t say enough
~ Martin B.
There was no place to list their names but Marty Svoboda, service advisor, and Ricky, the tech, were invaluable in saving our vacation. They provided immediate emergency service. They were in constant…
~ Robert S.
In the last year we bought a new motorhome and a new Bungalo from Ricks. Both had maintenance issues and both occurred out of state. Mike Pilon and Marty Svaboda both worked with us to find out of sta…
~ Steven M.
Tom who did our orientation / walkthrough gets 8 out of 5 stars. he was very informative and friendly! Kurt and Jim were very helpful also. if I buy another camper/rv i will be buying it from Ricks…
~ Tim N.
Paul was our salesman , Jim was our finance guy and Dwayne was our RV expert and did our walk through and taught us everything we need to know about our RV inside and out , top to bottom. It was an am…
~ Mchele W.
Hats off to Marty Svoboda! We had the unfortunate luck to experience a direct hit from a wild turkey that was taking off directly in the path of our RV. The turkey struck the upper nose of the RV, bus…
~ Robert R.
Where do we begin... top notch, best in the Midwest! We just purchased our 4th (yes 4th) RV from Ricks RV. Started small, gradually got bigger, and now we are retired and full timers, purchased our mo…
~ Bob & Natalie N.
I brought my camper in for just a couple things to get worked on for the long camping season ahead and Diane was very helpful and thorough with the process.
~ D. Allen P.
Kurt, Jim, and Dwayne are the team that helped me buy the rv I wanted. Kurt was the first to go through the RVs and helped me find the rv of my choice. Jim talked to me about financing, trade-in, an…
~ Robert L.
Diane was our service contact and John was our tech. Continued absolutely amazing service and experience. Nicest people that are truly genuine and care.
~ Joy and Matt H.
We have always had great service at Rick's. When you call and make your appointment, they are dependable, on-time, and always offering any advice that is needed. My last service call was the same grea…
~ Thys V.
My wife and I have been having problems with our trailer hitch. Jeff was outstanding in laying out options for us, Once we had decided upon our course of action our technician Nick B. had us outfitt…
~ Carl W.
Spoke to Jim today about a finance related question and he was able to give me some advice on a situation I was having with my Water Heater. I know this isn't his department but his knowledge helped m…
~ Michael f.
I wanted to give a shout out to Dominick, I called and he happened to be available to speak to me.
I had an issue with my Norcold refer and he gave me some advice to replace the part I diagnosed as…
~ Michael F.
Although we had previously owned travel trailers, Rick did a fantastic job and we actually learned a few new things. Keep up the good work
~ michael k.
The whole team at Ricks rv was outstanding from the first phone call to driving of the lot with my new rv.I drove 4 hours to Ricks rv and it was well worth every penny I spent there.Thanks to everyone…
~ Mark B.
Thanks to Diane for her help as I rolled into the store with 10 minutes to closing. I tried to hurry the check-out process knowing I was late, but Diane was extremely kind and told me "take my time" …
~ Andrew C.
I just wanted to drop a line and let you know what great people you have working for you. Every time we come to Rick's, we are treated like family. I would like at this time to recognize 3 people who …
~ Robert C.
Not too long ago we took our camper in for warranty work....what a nightmare. We took it in again for some work and what a difference! They went over and beyond our expectations. The work was compl…
~ Peg K.