3 Star Review by Stephanie B.
Staff is great. Every single time that I use the restroom though in the check in area, it is disgusting and a mess. I'm pregnant and use it every time I go in. Is there no janitorial help? I end up using the other bathrooms after my appointment.
2 Star Review by Kershanda N.
Unfortunately I have had nothing but bad experience here. My second time coming and then rescheduling on me. Confirmed the appointment days before but once I get there they say, I called and had to reschedule. Not only has this happened once but twice. Then not only was it rescheduled and took a month to schedule now I’m waiting for
5 Star Review by Deborah S.
I have been a patient at WFMC for over 25 years and am very happy with the clinic. Both my previous doctor and my present doctor, Dr. Pociurko, have been very thorough and empathetic, and have answered all my questions.
5 Star Review by Cindy R.
(Translated by Google) I love this clinic because the doctors who have treated my children are very good and kind.
(Original)
Me encanta esta clínica porque los doctores que han atendido a mis hijos son muy buenos y amables.
4 Star Review by Mckenzie E.
Our Dr is great! Not thrilled about how the MA made us feel about asking questions. All in all 3rd visit and gives 4 stars
1 Star Review by Mayra G.
Worst place ever!!!
The miscommunication between staff is unbelievable. I took time off work to bring my daughter to the appointment got here on time then was told I was 10 mins late so they canceled her appointment. My son had an appointment 30 mins later but brought him with me to safe the trip and was told his appointment was at a
1 Star Review by Zaily R.
They are so busy and lacking staff we will be looking for treatment elsewhere. Almost impossible to get my kids in for an appointment, especially a time that actually works for us
2 Star Review by Jack W.
Dr. Naveed is a great pediatrician.
Unfortunately, all other aspects of the office have caused us to seek care elsewhere for our 1 year old.
The office and staff are disorganized.
We saw a nurse practitioner for a same day appointment because our son had a terrible skin rash and the NP walked into the exam room “it’s a staph infectio
1 Star Review by Marisol R.
(Translated by Google) It's really sad the way they answer and attend, they never have appointments. I understand that there aren't many staff, but most of the receptionists they have don't know how to attend.
(Original)
De verdad es una tristeza la manera que contestan y atienden nunca tienen citas yo entiendo que no hay mucho pers
1 Star Review by Kristina P.
In my experience and opinion Dr. Ortega doesnt provide the best quality care .
No conversation and dismisses your concerns and time spent is about 5 minutes it’s always been like this with this particular doctor I feel like it’s due to my ohp that he treats struggling families like nothing…
I miss doctor balmer he always made me fee
I'm totally switching clinics. Just had an appointment because of a sinus infection (I believe) was
I'm totally switching clinics. Just had an appointment because of a sinus infection (I believe) was throwing up blood in the morning , throbbing headache etcccc.... Went to my appointment and had the rudest doctor. Normally I would ignore it , but I've already had bad experiences in this clinic . I had some miscarriages and it's hard
1 Star Review by Shanna H.
They give you the run around, and are rude as can be. Everyone from the person you have to wait four weeks to speak with to be even allowed a new patient appointment, to the scheduler, to the person who checks your in, person who takes you back/vitals, to the Dr who doesn't care about any of your concerns and is incredibly rude. Ever
5 Star Review by Antonieta M.
(Translated by Google) all very kind
(Original)
Todos muy amables
1 Star Review by April B.
We've been there for about a month and a half and since I've been there I feel like I'm constantly calling to try to get some kind of results and they're never there or they never call or if they do call it's in the hours that I'm at work that I've told them many times that I cannot sit here and play phone tag I don't feel like they
2 Star Review by Caitlin S.
Used to like this doctor office, the customer service and reception is awful, negative attitudes and poor communication.
5 Star Review by Leann L.
I've been with WFMC since 1997, and I've always had wonderful care. I've always had a great relationship with the few doctors I've had over the time I've been with them. My three pregnancies I stayed with them for my care and had special needs that they made sure to stay on top of. Over the years I've needed specialty Care and they I
5 Star Review by Patricia B.
I've been a patient since WFMC opened and have always received compassion and efficient care. I rarely wait for an appointment, even during flu season, prescriptions are refilled quickly and messages are passed on and replied to accurately and expediently. I've been impressed with all the medical providers but feel especially bl
1 Star Review by Kyle B.
I'm not sure what's changed, this place used to be great. Now when I call to try and set up an appointment they transfer me to a medical assistant who invalidates any symptoms I share and seems to be taking it upon themselves to gatekeep access to healthcare. I am upset and concerned about what's going on. I asked to schedule an app
The staff are pleasant and treat patients with care. Dr. Galvez and her team are outstanding. I ha
The staff are pleasant and treat patients with care. Dr. Galvez and her team are outstanding. I have seen Dr. Galvez since 2015. Before that I saw Anne Wild from 1999 until she left in 2015.
1 Star Review by Maryanna T.
I’ve always had problems with this health center but this time is the last time i come here, every visit my experience was horrible no communication didn’t even know why i was there when i been told her and the nurse all of my concerns and checked only for my blood pressure and took a whole hr when that wasn’t even my concern and the