5 Star Review By Jo Reece
When our air condition unit went out during the night on a Tuesday, I called Waggoner’s the next morning. The young man who came out to try to repair our unit (installed in 1995) told us the fan had burned out and the coolant that unit used was no longer being made, so rather than getting expensive repairs we should probably get a new unit. We agreed. He told us he would ask their sales rep. to come over and show us some options. The Sales rep. came over the next day, showed us some different models, and asked us what we needed. We told him the AC we had was struggling to keep the upstairs cool, so he showed us a Trane unit that had more power. Instead of trying to upsell us a more expensive product, he asked, “Are you sure you want to do that, because it’ll be more expensive?” We had to convince him that we wanted the bigger unit! Waggoner’s sent a four man crew over the next day (2 worked outside and 2 worked in our attic). They did a great job, the install went smoothly, and they were careful about the cleanup inside and out. We love our new AC unit and it works SO much better than the old one did. I highly recommend Waggoner’s for heat & air needs! They are reliable, honest, highly skilled, and their prices are reasonable. We’ll probably need to replace our downstairs unit next year (the coolant both units used has been banned, so it will be hard to find and expensive). I’ll definitely want Waggoner’s to do that job for us. They are a company you can trust!