4 Star Review By Celia Mansfield
I think it should be noted right away that you cannot go in with your pets to appointments at this time (Feb 2021) I was surprised to be told this the day before my appointment and surprised that none of the reviews mentioned this! With that being said the staff and DRS at VCA were very supportive and patient with me and my 17 year old cat. I felt like my needs were honored even though I couldn't be there myself. Dr Kennedy answered all my questions and was very empathetic. My ONLY complaint is that I found out AFTER my appointment that there is a coupon for $25 exam for new clients on their website, and I pay the full price of $86. I think they should promote that more and offer to new clients over phone because going to the Vet is already expensive enough and we could all use a coupon.