5 Star Review By Johnny Hiett
2023. This pertains to the new S Broadway location only. The building, site and street location get only 1 star. The previous bldg off Virginia Ave was wonderful by comparison. This new modern building looks pretty. You must be driving south on S Broadway to turn into the access street Chair Ave. You cannot turn into the lot from Oliver Lewis Way. Perhaps you can turn onto Chair using a back street. The entrance ramp into the lot is too steep. Many vehicles will not have enough clearance and will scrape especially if they have a trailer hitch. Do not enter the lot with a trailer. The only turn around is the 2 very tight drive thrus. The employees are the same nice, competent people we've always had. The building should get some sort of architectural lemon award. Cramped and crowded as you enter. No obvious place to conduct business and it turns out to be some standing kiosks with tellers. I am so sorry for those workers. Really. Good new bathrooms and water fountains. Same old coin sorter. No good sitting area. I could see this area crammed full of old people when the time comes. The worst part of this building is the thoughtless design of the entry zone. No canopy to keep rain, snow and ice off of persons going in the door. 2 bronze downspouts dump the water from the roof right at the main door onto the sidewalk. Of course this is the handicap ramp so while I was there during a big cloudburst...it became a river. I know this town...that can easily be inches of ice flow buildup in the winter. Again the workers are great. There is just no excuse for moving from the old great convenient Press Ave building to this incredibly bad Chair Ave building.