5 Star Review By Sara Wilson
Emma was so nice and helpful when I went it today to set up a new account! The whole process was super quick and everyone I encountered was so polite! The Norman W branch is great!
Emma was so nice and helpful when I went it today to set up a new account! The whole process was super quick and everyone I encountered was so polite! The Norman W branch is great!
Tellers are very helpful and straight to the point - had a particulary good experience making a payment on a loan with Patrick and Emily. Working with my loan officer was a pretty smooth experience, albeit as a first time loanee I felt like a lot of things weren't explained in depth and required a lot of follow-up questions. Not surprising for such a complicated process, I suppose. Lobby always seems well staffed and clean, appointments are easy to make, and unlike some other financial institutions post-COVID, the lobby is open!