5 Star Review By Theresa McCarty
Please know how exceptional The Willows at Hamburg is. Three years ago, after evaluating all local health-care facilities, I chose The Willows at Hamburg for my sister with serious health issues. What a wise choice. I've been deeply touched over and over by the kindness I've seen to each resident. The entire staff love, value, and treat each patient with care and dignity. The Director, the Administrator, the Head of Nursing, the Asst. Head of Nursing, the Physician and P.A., the Social Worker, the Business Manager and those who assist her, the Nurses, the Occupational and Physical Therapists, the Care Staff, the Chefs, the Maintenance staff, the Laundry Staff, the Cleaning staff, and the Hair Salon staff--each one of these extraordinary people excel in their fields and in their care of their residents. My sister has been in the Willows at Hamburg Legacy Memory Care building for two years now, under the Directorship of Sally Fitch, who is an extraordinarily amazing director. She cares deeply about each resident and about her valued staff members. She always does what is right, as do all the workers there that I cherish. How did my sister and I get so lucky to have found her this exceptional home for her final years?