5 Star Review By Ocean Zhang
I had an emergency situation with my AC unit dying. I don't live in Bend in the summer, so I set up my house as a vacation rental. My guests paid $4500 for their 9-day stay, and a failed AC unit just wouldn't do. I called 15 different HVAC companies, and Superior was the only one that could service it the same day (others ranged from 2 days out to 2 weeks out to not taking new customers). A Superior tech came out within the hour and fixed the capacitor issue for $189. The technician even came back the next day to follow up to make sure everything was still working properly. I've now switched my annual maintenance to Superior. As far as I'm concerned, they've earned my business for the rest of the time I own this house.