I reached out to Southern Comfort Heating and Cooling late in the afternoon and they came the same day! Kevin was helpful and very kind on my call, and Jason was really knowledgeable when he came to inspect my furnace. I received excellent service and had a new unit installed within 48 hours. Chuck and Joe did a great job - I would highly recommend!!!
Came out on a holiday when everything else was closed. Walked me through all of my options from doing nothing to repair or replace and the cost of each and both the benefits and down side of each. Once the decision was made to replace made sure that I was going to get everything that I needed and a system that would work for me. Figured it would be days to a week before they got my install started let alone complete. The service tech that came out walked me through the financing the best that he could and got financed almost complete before he left. They scheduled to come out for install the next day. On install day showed up around the time they said they would with a text message and email with a picture of the installer so i knew who was coming. I was working but they waited a few minutes while i got someone to the house to let them in. They worked in, out and under my house all day without me there getting my unit in. They didn’t leave until the job was complete. They cleaned up everything and left nothing behind for me to clean up. One tech stayed behind to explain the system to me. The sales tech even text to ask how things were going and let me know that some things had changed due to spacing but then turned around and sent me links to the filters they recommended after the filters they brought with the system were used. Would recommend 100%