I had a great experience at Smile Lab—this was actually my fourth visit, and each time has been consistently positive. The facility is exceptionally clean and well-maintained, which immediately makes me feel comfortable. The staff and doctors are friendly, knowledgeable, and always take the time to answer my questions thoroughly. I also appreciate the short wait times—I’m seen promptly at every appointment and never feel rushed. On top of that, the pricing is fair and transparent. I would definitely recommend Smile Lab to anyone looking for quality dental care.
Smile Lab Dentistry Union Square
Dentists Member since 2026
4.8 from 1,844 reviews on Google
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The building is absolutely beautiful and swanky! The staff are super accommodating and extremely knowledgeable! They made me feel comfortable and did a thorough job of explaining each and every step and detail. I’m terrified of having my wisdom teeth removed but honestly, Smile Lab put me right at ease. 10/10 recommend! And PS - The free coffee, sparkling beverages and artwork throughout were the cherry on top! 😍
⭐️⭐️⭐️⭐️⭐️ (2000 stars if I could!) I had a hole in my tooth and went to a dentist who took X-rays but couldn’t perform a root canal. He told me I urgently needed one, but the place he referred me to couldn’t take me. Somehow, this beautiful dental office fell right into my lap—and I am forever grateful. My appointment was made by Samiha, who was absolutely amazing. She was so sweet, patient, and kind, and she managed to schedule my emergency root canal the very same day. I was in unbearable pain and literally crying, so this meant everything to me. When I arrived, I was welcomed by the most incredible front desk team—Arianna, Lindsey, Erica, Michelle, Haisa, Samiya, and Mariah. They were professional, warm, and genuinely caring. They even offered me an Izzy drink, which was such a thoughtful touch when I was in so much pain. The ambience of the office is stunning—there’s a beautiful saltwater fish aquarium, and honestly, the whole place feels like heaven. I’ve never seen anything like it. I was called in right away and met Vova, who was extremely patient and took the time to truly listen to me. He then brought in Burula, who grabbed Dr. Ebrahimi. Burula was incredible she gave me painkillers and really calmed me down when I was overwhelmed and in pain, which made such a difference for me. Dr. Ebrahimi was incredibly kind and reassuring and told me that he would absolutely take care of me. He said, “This is your home,” and I cried all over again. Mind you it was near closing time at the point. Like 6:20 PM… They gave me tissues because I was in so much pain, and despite it being the holiday season, they still treated me that same day. Mariah helped me get my insurance sorted out and set up a painless payment plan, which I truly appreciated. Then I was introduced to Dr. Basseri, who I can only describe as a miracle worker. He was gentle, calm, and unbelievably skilled. The room had a TV on the ceiling, and they gave me headphones and glasses so the light wouldn’t bother my eyes. I watched Netflix the entire time—it felt like first class on an airplane. Dr. Basseri gave me three needles, and I didn’t feel a thing. He completed the root canal, and I was completely comfortable the entire time. The pain was gone, and I was in pure bliss. Every single staff member I encountered including a few whose names I wish I remembered—was welcoming, sweet, and kind. I have never experienced care like this in my life. This place is affordable luxury and without question the best dental office on the face of the planet. I am forever grateful and will absolutely be coming back. Oh, and I left out with a goodie bag! :) If I could give more than five stars, I would give 2000 stars. 🌟🌟🌟🌟🌟
Reviews posted on Google.