Phillip, the manager is an incredible person. He is knowledgeable, takes care of all issues without hesitation, attentive, caring, understanding and very helpful. I'm honored to have been able to make his acquaintance through my unfortunate circumstances.
Nevertheless, he has been a great help in insuring that all my concerns were addressed in a cortious and timely manner.
All repairs were completed to my complete satisfaction and beyond!
I highly recommend this facility!
Let me begin by saying I wouldn't have any knowledge of this place had I not been in an accident and that's really the only downside to this place (so far). What I can say is that the lady who first helped me get everything started, the paperwork, going over the process, how everything is supposed to work, etc. Anyway, the lady (I didn't even catch her name) at the front desk is so wonderful, so helpful and kind. I was happy to see her kind face when I first walked in and became quite comfortable after we started talking. I'm sure that many if not most of the individuals who walk into that building are not happy to be there and end up taking their anger and frustration out on her and yet she remains kind and tries to be helpful and reassuring.
I have yet to see my vehicle after repairs have been made but any amendments to my review will not be about her, rather, the changes in my review will solely be about the technicians, the repairmen and the adjustments made to my vehicle. I just wanted to make that clear because her 'service' was quite wonderful. Thank you, Ma'am, whatever your name was. I apologize for not remembering it.
