TB
Terry B.
Apr 29, 2015 Absolutely Fantastic
The service was great and the installers did a fantastic job. I would recommend this company if wanting to upgrade to Granite or Marble. Thanks Guys
Showing 41 to 60 of 113 WhirLocal reviews
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Doug B.
Apr 6, 2015 Very good job !
First, they have good products at the best price I had found. Second, every person I dealt with - the order writer, the template makers, the installers - were all friendly, experienced and efficient. Each explained the process thoroughly and took care of the details. I got a high quality counter top with no problems for a reasonable cost.
KW
Karen W.
Feb 13, 2015 So happy I chose Keystone
I was undecided on my counter tops and went to Jerry's who introduced me to Keystone Granite. Never looked back. Kim from Jerry's was a terrific help in getting it all started. Keystone was easy to deal with, professional, and they did such a great job of installing my counters. Every step was done with such great detail. The price was perfect too. Highly recommend Keystone.
EW
Elizabeth W.
Jan 15, 2015 Awesome people and prices!
From the first time I visited Keystone Granite in Salem, I was met with patience, professionalism and kindness that went all the way through the installment and final payment. Tami and Sue are two of the sweetest people you could meet and the office staff likewise are happy to walk you through their HUGE collection of slabs and remnants, telling you the name of each. This company had more remnants than any other I researched. It truly is amazing how much they have to choose from! Our installers, Angel and Ryan, were amazing and again, so nice to be around. Not only did they "know" what they were doing, but they also had the creativity to figure out solutions to small problems that come up with every installation. In the end, we were enormously pleased with the quality of work and the beauty of the stone that is now throughout our house! We had a large kitchen and 3 baths done as well as had some table tops made and installed on top of tired looking wood table tops. Now that they have digital technology for taking the measurements, you can have your countertops installed in 24 hours after demolition, instead of having to live without countertops for the usual 2 weeks. Such a blessing! This is a great company and I can't help but sing their praises to everyone I know and to all who come into our home and "ooh" and "ahh" over the end result. Our primary reason for installing granite was to upgrade our house to possible sell in the spring. There is no doubt we will get that "Wow!" and that higher price when they see the stone countertops. Thank you so much Keystone Granite! It was a pleasure working with you! I, too, had a smile on my face when making that final payment!
JH
Jim H.
Jan 12, 2015 Beyond Awesome
With God as my witness, the experience of dealing with Keystone is a model more businesses should copy. From the very start (I had no intention to actually purchase, just looking), through the purchase, the demo of my old Travertine tile counter tops, then the install of the granite and finally the purchase of my tile backsplashes..........what an experience!!! I expected the normal "that's good enough" attitude from Keystone. Boy, was I wrong. Every.......EVERY employee from Sue on down was interested in only exceeding my expectations. If you don't go to Keystone for counter tops, don't blame them for going somewhere else. Their pricing will kick the crap out of the competition and the crew will astound you. I am really beyond ecstatic and WILL buy for my remaining counters again. A Wooo Hooo day.
RD
Robert D.
Dec 18, 2014 Great Job and Service
From showroom visit through home measure/template and installation, Keystone staff were very professional and helpful. We are pleased with care taken in our home by the installers. We are happy with the granite counter tops.
KG
Kathryn G.
Oct 29, 2014 Smiled as I wrote the check
The quartz counter tops are beautiful-installation was carefully done-fit is precise-delivery happened when promised-everyone I met was helpful and knowledgeable -the price was fair. It was a pleasure to do business with Keystone. I do and will recommend them.
AG
Amy G.
Aug 26, 2014 Great service!!
From the start, with a personal walk through the warehouse to great ordering service to measuring and install we had a great time with keystone granite. Pedro, Chris and Angel measured and installed wonderful granite countertops for us. They were great to work with and very personable. Would have them back again when we need our bathroom done! Thanks everyone at keystone granite!!
BB
Becky B.
Jun 21, 2014 Wow!
We are thrilled with our new granite countertops. Each group that came to work on our kitchen was professional and courteous. They worked carefully and thoughtfully, cleaning up before they left. The office staff and crews made every effort to accommodate us, even working on a holiday. The end result is gorgeous, we love our "new kitchen!" We will definitely call on Keystone Granite when the bathrooms get their turn!
JA
Jeff and Stephanie B.
Jun 19, 2014 Great prices and customer service!
We just had our granite done yesterday and it looks awesome. We have been nothing but pleased with our whole experience at Keystone. Becky took care of us when it came to picking out our slabs was always quick to answer questions and emailed back right away. The day of the template they arrived on time and even gave me a call that they were on their way. When our granite arrived David S, Pedro S, and Christian took care of everything. They showed respect and care and did a beautiful job installing the granite. After dealing with contractors that sometimes don't always do what they promise it's refreshing to work with people who show up when they say they will and do a great job and go above and beyond to make you happy. Thanks again Keystone.
RS
RANDY S.
May 22, 2014 GREAT JOB - GREAT INSTALLATION SERVICE
David S and Tony were here yesterday to install out tilestone countertop. They did a super professional job. I would definitely recommend you folks to others for like services.
MS
Martha S.
Apr 24, 2014 Great service all around
From the people in the office to the demo crew to the installers, everyone was professional, competent, and helpful. I will (and already have) recommend Keystone Granite to others.
TZ
Terry Z.
Mar 26, 2014 Awesome granite countertops
The entire crew was very experienced, from the person laying out the templates to the installers. The installers, David, Pedro, and Victor were professesional, friendly, and very careful intalling the granite countertops. The granite countertop are gorgeous.
SA
Shawn A.
Mar 26, 2014 Stunning Granite
Keystone has installed granite in three home for us and each time the work is timely and done wih great care!! They go above and beyond to do what it takes to do the job right the first time, I would recommend them to anyone that wants a great selection and great price Shawn and Lesley Anderson
CE
Carrie E.
Mar 7, 2014 I only have compliments!
As an interior decorator I rely on professionalism, and appreciate a job well done. This is the first time I have used Keystone Granite, and they took good care of me! They are highly professional, provide excellent customer service, and pay attention to detail. The quality of their product is superb and their prices beat the competition! I only have only compliments, and HIGHLY recommend Keystone Granite!
ML
Marie L.
Mar 3, 2014 Excellent & Professional
We love our granite countertops and the crews from Keystone did a great job of removing the old countertops and installing the new ones. David, Francisco and Julio were very professional in installing and took care to protect our carpets and cabinets. We would definitely recommend Keystone.
DW
Diana W.
Feb 28, 2014 110% happy!
Everything about our experience with Keystone has been positive and top-notch! The granite countertops are breathtaking. Exceeded my expectations in every aspect. I couldn't be present when the slabs were cut, but Keystone did a fabulous job of putting the most gorgeous parts in the most prominent places. Customer service was excellent - always prompt replies to questions. I picked the slabs long before we were ready for installation, and when I visited Keystone, they would always cheerfully pull the slabs for me to look at. HIGHLY recommend Keystone to anyone who wants the best customer service, exquisite stone, and perfect installation at a great price.
ED
Elizabeth D.
Feb 1, 2014 Helpful, Professional, High-Quality
The office staff was very helpful and patient as we picked out our granite slab. The installation was faster than promised. The installers (Juan & Julio) were perfectionists and made sure the result was amazing.
KB
Kelly b.
Jan 3, 2014 Perfect Results
Pleasant experience from beginning to end. Office staff was friendly and helpful. The crews that measured and installed were very skilled and meticulous. Installation went so smoothly. Behind the scene, someone did a beautiful job of matching the slab pieces to the template. Each section shows a different beauty in the granite, and yet they all flow together. Everyone loves our kitchen now.
JP
Jack & Peggy B.
Jan 2, 2014 Consummate Professionals
Our experience with keystone, from their showroom to our kitchen, was seamless! They exceeded our expectations in price, quality of product, workmanship and committed deadlines. Keystone's entire team are indeed, "consummate professionals". Look no more, your search ends at keystone!