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Showing 21 to 40 of 113 WhirLocal reviews

LM
L. Marie M. Posted on WhirLocal
Mar 26, 2017

I am so happy!

I am so very happy with our new counters! We had two bath vanities and our kitchen counters replaced. We are not only thrilled with the appearance of our new counters, we feel also that the work done was very well done. Keystone made the process easy for us to understand, and the office personnel were very kind. Thank you, you guys! We are elated! 5 stars, and I would recommend you to . . . EVERYONE! L. Marie

BG
Brian G. Posted on WhirLocal
Mar 25, 2017

Buyer beware

Terrible customer service and product quality. We had several problem with our granite from this company. The granite they sold us is crumbling apart. We have had tgem come out to repair numerous times. I had the owner come out to our house and say "what do you want from me" after the 6th or 7th repair. They do not return phone calls. Now they are refusing to fix my chipped granite. I will be filing a complaint with the federal trade commission and the attorney general's office

DS
David S. Posted on WhirLocal
Feb 27, 2017

Great team - great product!

From our first contact with Jill in the office, all Keystone employess were professional, knowledgable,friendly, and efficient. The removal of our old counter tops was timely and the team of Pedro and Victor were helpful, efficient and very clean at removing everything. The following installation was also timely (as projected by Keystone) and the team of Mark, Dustin & Angel was professional, efficient and friendly. Every team member was so meticulous, and focused on perfection, cleanliness, and satisfying us as their customer.. I would recommend Keystone for any counter top job. My wife and I were impressed.

YS
Yvonne S. Posted on WhirLocal
Feb 16, 2017

Great respectful Service

Sue was the best office person to work with. She listened. She cared. She made it happpen! We had guests from Europe coming to visit. We explained we were down to one bath if the countertops were not installed by a certain date. She made it happen! The men who installed were courteous, respectful and kind. They cleaned up after themselves. The job was completed efficiently. This is the second time we have used KeyStone and have not been disappointed either time. Kudos to KeyStone!

CP
Cynthia P. Posted on WhirLocal
Feb 13, 2017

Beautiful product, Great service and Unbeatable price!

We were very happy with the whole process of buying our new granite countertops. From the purchase in the office until install, the employees were professional and helpful. I couldn't be happier! Thank you Keystone Granite for a remarkably smooth install, fantastic employees and product.

AD
AD D. Posted on WhirLocal
Jan 28, 2017

Affordable, beautiful, fantastic service

We got kitchen and bath counters for our new build and couldn't be happier with the quick and professional service, the price we paid, and the beautiful product we received.

ES
Esther S. Posted on WhirLocal
Nov 17, 2016

Amazing service and price!

We are so happy we went with Keystone. Excellent customer service and options. The staff is friendly and professional from the front desk to the installation specialists. Going through Keystone saved us almost $1000 compared to the Big Box stores. Thank you Keystone, I LOVE my new kitchen!!

TA
Tom A. Posted on WhirLocal
Oct 9, 2016

Top quality professionalism from tear out to reinstall.

From the day my old tile counter tops were torn out and the templates for the new counter tops were made to the installation of the new Livingstone counter tops, i was very happy with Keystone. I would especially commend Tony and Greg for the installation. Tony's brother, who did the removal, also deserves my commendation. I would recommend Keystone if you are considering new counter tops.

AM
Amy M. Posted on WhirLocal
Jul 20, 2016

Highly recommend

Keystone did a fantastic job from start to finish. They did our granite for our kitchen, 3 bathrooms, and utility room. It was smooth and easy. The did everything just as they said they would. Honestly this was the only part of our remodel that was on time and exactly as promised. We also shopped around and they far and away have the best prices anywhere in Oregon. Great selection too and tons of choices for remnants! Keystone is awesome!

JH
Jean H. Posted on WhirLocal
Jul 11, 2016

Absolutely with our new countertop!

I can't say enough about Keystone Granite. The ladies in the office were so nice and very patient and helpful as we tried to pick out just the right slab of granite. Ashley and Sue were great to work with. The counter top turned out so beautiful. The work on the slab is perfect, all edges are smooth and seams are almost invisible. Tony and German were very professional, pleasant and personable to work with when they came to install the granite, and they left the job clean. We will certainly recommend your business to other people.

TF
Teresa F. Posted on WhirLocal
May 24, 2016

A++ Product and Service

Wonderful service and communication. Granite Countertops look amazing and the installers were friendly, courteous, and professional! LOVE the work!

TW
Therese W. Posted on WhirLocal
Apr 6, 2016

Professional & Reasonable

We are thrilled with our new Granite counter tops they look amazing. Jill was the sales woman who helped us and the entire experience was worth the drive and wait. They followed through with what they promised and their prices are lower then anyone in the Tualatin or Wilsonville area.

GL
Gwyneth L. Posted on WhirLocal
Mar 10, 2016

Efficient and conscientious

Both crews worked quickly, were super friendly and helpful, and cleaned up after themselves. My counters look great! Even requesting a custom material (and having to buy the slabs), Keystone's pricing was lower than anywhere else we looked. We had them do everything, otherwise I would definitely use them again. :-D

TJ
Terri J. Posted on WhirLocal
Feb 18, 2016

Great experience from picking the stone to install!!

Keystone's service and quality are outstanding. Everyone was very helpful. I used them for a rental property and had people ready to move in. They worked very hard to get the project done quickly. I can't say enough about how easy they made the process. I am planning on using them again in my home.

JL
Joe & Louise V. Posted on WhirLocal
Oct 17, 2015

Fantastic

I will recommend Keystone to anyone. Both times they were here for removal and install they were VERY professional and polite, and most of all they knew what they were doing and did it well. Can't ask for more than that. We love it.

JD
Jo & Dale M. Posted on WhirLocal
Sep 11, 2015

Keystone did it again!

Keystone did it again! ..... We have had Keystone Granite install slab granite counter tops in several homes ..... they make choosing, buying and installing slab granite a pleasure not mention affordable ..... they always send an "A" Team and this time was no exception ..... our kitchen is flawless, both bathrooms perfect ..... could not be happier. Keystone's system is so simple ..... most everything is included in one low price ..... the Keystone system makes granite fun and affordable. A special thank you to Sue, Alicia, Jesse, Morgan and Gonzalo ..... the real "A" Team!

MS
Mary S. Posted on WhirLocal
Aug 8, 2015

Amazing

From beginning to the install everyone was so nice!!! Great products to choose from. Great price. I love looking at my kitchen countertops.

KB
Kathy & Bill d. Posted on WhirLocal
Jul 10, 2015

Absolutely fantastic service

Angel, Ryan, and Greg were a fantastic crew. Very courteous and friendly as well as meticulous in making sure everything was perfect. We love all our new granite and would highly recommend Keystone. I wish I could use this crew for all our remodelling needs!

DS
Dustin S. Posted on WhirLocal
May 30, 2015

Great at first when you pay your deposit, but then you'll never hear from them!

I bought granite for my kitchen and bathroom counters. I did so in April.( the experience was easy, and sales person was great....she gets 5 stars) However....its now June and I have yet to see my granite. They were 10 days late coming to do the demo and template (great guys....they did nothing wrong....they get 5 stars too). But yet again, 10 days have passed, no contact or schedule for my install. I called them, they said we don't have you on the schedule for next week, did you get a call for scheduling....NO, that's why I called them.....so looks like I'm still waiting....if you can wait 3 months to get your product....great place. But if you need your kitchen or water, you might want to look elsewhere.

DT
D. T. Posted on WhirLocal
May 8, 2015

Awesome, Extraordinary and Beautiful! 5+ Stars

Keystone's service and countertops are awesome. The installers were timely, polite, professional, AND did an extraordinary job putting the counters in. We love the new quartz countertops - they look so beautiful! Only bad thing is that we can't give them more than 5 stars.