JOANN Fabric and Crafts

4.3 out of 5 Write a Review

Google Reviews:

5 Star Review By Ashley Vela

The manager, Tamber, is amazing! : I love shopping here for yarn and today they were having a sale. 25% off all yarn AND, (on certain brands) buy two-get one free! On top of all of that I had a 20% off stackable coupon that I got from the app! I filled up my cart and went to check out, only to find that the buy two-get one wouldn’t apply. The lady at the register was very unhelpful and insisted it applied it when it didn’t. The computer wouldn’t recognize it but it was posted all over the store. She made us get back in line and wait for the manager, so we did. After waiting, the manager arrived and we couldn’t talk bc the initial worker kept talking over us saying she “already told” us that it was right. After she finished speaking and walked away, the manager just listened and looked at all the coupons. She took her time and even entered the prices the right way for us. She saved us $20 in the process. I am so thankful for her understanding and willingness to not only help, but listen. She is the reason I will be back. Thank you Tamber!

Ashley Vela Dec 23rd, 2023 Google

5 Star Review By Lisa Wright

I visit this location often. I’ve always been helped by courteous knowledgeable staff any time I’ve needed it. Because of my health, lately I have struggled. While many are impatient, sometimes awkward in dealing with me, tonight Amanda, Clover, & Josh all really went above even my highest of expectations to help me. Even though it was closing time, they continued to help me all while being genuinely friendly. I teared up at how wonderful it felt just being treated with dignity and compassion. These 3 are perfect examples of how more of us should be while working with the public Life is already hard & stressful enough. Thank you Amanda, Josh, & Clover. This Company is fortunate to have you!

Lisa Wright Sep 27th, 2023 Google
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