I haven’t shopped at JCPenny in years, but I may add them in the rotation after today. Great selection of jeans and wonderful customer service. Priscilla at the register was very helpful, welcoming and eager to assist me with a pricing discrepancy. I will definitely come back to this location for more hidden gems.
I had an outstanding shopping experience at JCPenney, thanks to the incredible assistance of Dipti and Tara. These two amazing employees truly went above and beyond to ensure that my visit was nothing short of a 5-star experience! From the moment I entered the store, Dipti and Tara were attentive, friendly, and extremely knowledgeable about the products. They worked together seamlessly, helping me find exactly what I needed and offering valuable suggestions that made my shopping trip so much easier. Their teamwork and positive energy were contagious, making the entire process enjoyable. What impressed me the most was their genuine desire to make sure I left the store happy and satisfied. They patiently answered all my questions, helped me compare different options, and even offered styling tips that were spot-on. It’s rare to find such dedicated and customer-focused employees, and Dipti and Tara are a true credit to JCPenney. I’m so grateful for the exceptional service they provided, and I will definitely be returning to this location because of them. If you’re looking for a top-notch shopping experience, I highly recommend asking for Dipti and Tara—they’re the best! Thank you, Dipti and Tara, for making my day with your excellent service!